Automotive Service Advisor — Brand-New NC Shop + Benefits

Christian Brothers Automotive; North Carolina; On-site; USD 40,000 - 55,000; Full time

Job summary

Christian Brothers Automotive in Bolivia, NC, opens a brand-new state-of-the-art facility scheduled for March 2027. Interviews will begin in January 2027.

As an Automotive Service Advisor/Writer, you are the trusted professional our guests rely on for assistance with their vehicles. You guide them through the repair process, keeping them informed and satisfied before they leave our facility. This role requires Monday–Friday, 7am–6pm, with a focus on hospitality and teamwork.

Qualifications

• Experience in automotive customer service or Service Writer role.
• Proficiency with Windows-based software and automotive store applications.
• Valid driving record acceptable by insurer.

Responsibilities

• Greet every guest with hospitality and respect.
• Present repair options in an understandable way.
• Manage store workflow effectively and efficiently.
• Sell services with integrity and honesty.
• Maintain a positive attitude and team atmosphere.
• Communicate clearly on the phone.
• Build long-term relationships with guests and store.
• Direct and participate in customer service activities.
• Shuttle guests in CBA branded vehicle as needed.
• Ensure repairs meet proper specifications.
• Work as a team and assist others as needed.
• Other duties as assigned.

Skills

Customer service

Automotive sales

Windows software

Tools

Automotive store applications

Job description

Christian Brothers Automotive in Bolivia, NC, opens a brand-new state-of-the-art facility scheduled for March 2027. Interviews will begin in January 2027.

As an Automotive Service Advisor/Writer, you are the trusted professional our guests rely on for assistance with their vehicles. You guide them through the repair process, keeping them informed and satisfied before they leave our facility. This role requires Monday–Friday, 7am–6pm, with a focus on hospitality and teamwork.