Automotive Service Advisor | Boost Customer Experience & Sales

Big Brand Tire & Service; Mesa (AZ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Insurance package

401(k) match

Employee discounts

Career growth

Job summary

Big Brand Tire & Service in Mesa, AZ is hiring a Service Advisor to greet guests, translate mechanical needs into clear recommendations, and sell tires, wheels, repairs, warranties and services to deliver a world-class experience.

You will act as liaison between customer and technician, perform visual inspections, document findings, and help maintain showroom and inventory standards while supporting shop flow.

Qualifications

• 1–3 years in automotive service sales or retail automotive with strong customer service
• Proven ability to sell services and build trust
• Strong communication and organizational skills

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician – translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Sales

Communication

Teamwork

Driver's license

Job description

Big Brand Tire & Service in Mesa, AZ is hiring a Service Advisor to greet guests, translate mechanical needs into clear recommendations, and sell tires, wheels, repairs, warranties and services to deliver a world-class experience.

You will act as liaison between customer and technician, perform visual inspections, document findings, and help maintain showroom and inventory standards while supporting shop flow.