Auto Service Advisor: Sell, Service, Grow

bigbrandtire; Glendale (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k)

Employee discounts

ASE reimbursement

Career growth

Job summary

Big Brand Tire & Service in Glendale, AZ is seeking a Service Advisor to greet guests, translate mechanical needs into clear recommendations, and sell tires, repairs, warranties, and services.

You will collaborate with technicians, maintain showroom standards, and help build lasting relationships. 1–3 years in automotive service sales and strong communication suit this role; a valid driver’s license and ability to lift 70 lbs are required.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Strong communication

Organizational skills

Customer service

Sales ability

Team player

Job description

Big Brand Tire & Service in Glendale, AZ is seeking a Service Advisor to greet guests, translate mechanical needs into clear recommendations, and sell tires, repairs, warranties, and services.

You will collaborate with technicians, maintain showroom standards, and help build lasting relationships. 1–3 years in automotive service sales and strong communication suit this role; a valid driver’s license and ability to lift 70 lbs are required.