Automotive Service Advisor - 5-Star Customer Care

Maysville and Somerset Auto Repair; Cincinnati (OH); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Income potential 40K–80K+

Established shop with loyal customer

Supportive team environment

Career growth opportunities

Job summary

Maysville Auto Repair is seeking a relationship-focused Automotive Service Advisor who enjoys meeting people and building long-term relationships with customers. This role emphasizes trust, communication, and helping customers feel confident about caring for their vehicles.

If you are outgoing, dependable, and enjoy building connections with customers, this could be a great opportunity. You will work with a supportive team in a well-established shop with a loyal customer base.

Qualifications

• Friendly, outgoing personality.
• Strong communication and relationship-building skills.
• Honest, dependable, and customer-focused.
• Automotive knowledge or service advisor experience preferred.
• Someone who takes time to remember customers and build long-term relationships.

Responsibilities

• Greet customers and listen carefully to their vehicle concerns.
• Build strong relationships with customers and create trust.
• Explain vehicle needs and recommendations clearly and honestly.
• Prepare accurate repair estimates.
• Communicate with technicians regarding vehicle diagnostics.
• Keep customers informed throughout the repair process.
• Help create a welcoming and positive customer experience.
• Encourage long-term customer relationships and repeat visits.
• Strive to earn new customers and build long-term customer relationships.

Skills

Friendly personality

Communication

Relationship-building

Honesty

Automotive knowledge

Team-oriented

Job description

Maysville Auto Repair is seeking a relationship-focused Automotive Service Advisor who enjoys meeting people and building long-term relationships with customers. This role emphasizes trust, communication, and helping customers feel confident about caring for their vehicles.

If you are outgoing, dependable, and enjoy building connections with customers, this could be a great opportunity. You will work with a supportive team in a well-established shop with a loyal customer base.