Auto Service Advisor — 5-Star Customer Experience

Maysville and Somerset Auto Repair; Morehead (KY); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Loyal customer base

Supportive team

Career growth

Job summary

Maysville Auto Repair is seeking a relationship-focused Service Advisor who thrives on meeting new people and building lasting customer relationships. This role emphasizes trust, clear communication, and making customers feel confident about caring for their vehicles.

If you enjoy helping people and creating a positive experience so customers want to return, this could be a great opportunity at a well-established shop. We value friendly, dependable team players who excel in customer care.

Qualifications

• Friendly, outgoing personality.
• Strong communication and relationship-building skills.
• Honest, dependable, and customer-focused.
• Automotive knowledge or service advisor experience preferred.
• Team-oriented and organized.

Responsibilities

• Greet customers and listen carefully to vehicle concerns.
• Explain vehicle needs and recommendations clearly and honestly.
• Prepare accurate repair estimates.
• Communicate with technicians regarding diagnostics.
• Keep customers informed throughout the repair process.
• Help create a welcoming and positive customer experience.
• Encourage long-term customer relationships and repeat visits.
• Strive to earn new customers and build long-term relationships.

Skills

Friendly personality

Communication skills

Relationship-building

Customer-focused

Automotive knowledge/experience

Job description

Maysville Auto Repair is seeking a relationship-focused Service Advisor who thrives on meeting new people and building lasting customer relationships. This role emphasizes trust, clear communication, and making customers feel confident about caring for their vehicles.

If you enjoy helping people and creating a positive experience so customers want to return, this could be a great opportunity at a well-established shop. We value friendly, dependable team players who excel in customer care.