Automotive Service Advisor - 4-Day Week, Growth Path

Group 1 Automotive, Inc.; Lubbock (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

4-day work week rotation

Health, Dental, Vision, Life, and Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Professional work environment

Job summary

Group 1 Automotive is seeking an Automotive Service Advisor in Lubbock, Texas. This role offers the chance to work in a fast-paced environment, engaging directly with customers and ensuring their service needs are met. Ideal candidates will have 1-2 years of experience and a strong customer service orientation.

The position includes a 4-day work week, competitive pay based on experience, and comprehensive benefits, including health insurance and a 401(k) plan with matching. Join a respected automotive group and grow your career!

Qualifications

• 1-2+ years of Automotive Service Advisor experience is required.
• Strong desire to provide an exceptional client experience.
• Must have a Valid Driver’s License.

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience.
• Create transparent repair orders with accurate estimates.
• Communicate with technicians and parts team to guarantee timely service.
• Provide regular updates to customers on the status of their vehicle.
• Maintain strong product knowledge for service needs.

Skills

Customer service orientation

Communication

Time management

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Group 1 Automotive is seeking an Automotive Service Advisor in Lubbock, Texas. This role offers the chance to work in a fast-paced environment, engaging directly with customers and ensuring their service needs are met. Ideal candidates will have 1-2 years of experience and a strong customer service orientation.

The position includes a 4-day work week, competitive pay based on experience, and comprehensive benefits, including health insurance and a 401(k) plan with matching. Join a respected automotive group and grow your career!