Automotive Service Advisor

Midas BONINI; Florida; Sur place; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Employee discounts

Free uniforms

Training & development

Résumé du poste

A leading automotive service provider in New York is seeking an Automotive Service Advisor to provide exceptional customer service and manage service operations. The ideal candidate has a minimum of 2 years of management experience in an automotive environment, general automotive knowledge, and strong leadership skills. Responsibilities include assisting customers, managing the service team, and overseeing facility organization. The position offers performance-based bonuses and employee discounts.

Qualifications

• Minimum 2 years of experience in service management in an automotive setting.
• General automotive knowledge.
• Valid driver’s license.

Responsabilités

• Greet and assist customers with service requests.
• Deliver exceptional customer service and manage service team.
• Maintain inventory counts and oversee facility cleanliness.

Connaissances

Customer service skills

Management experience

Good communication skills

Leadership ability

Team building skills

Description du poste

Benefits:

• Bonus based on performance
• Employee discounts
• Free uniforms
• Training & development

At Midas we are dedicated to providing quality services to vehicles, diagnosis and repair utilizing years of automotive repair experience.

We are looking for Automotive Service Advisor to join our team! If you have strong customer service skills and have management experience in the automotive service needs.

Responsibilities

• Greet and assist customers with service requests
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts (oil, oil filter and tires)
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience (Midas, Firestone, Pepboys, Tire Kingdom, Goodyear, Mavis, Meineke, etc)
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends
• Valid driver’s license