Automotive Service Advisor

AAMCO Transmissions, Inc.; Tempe (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation packages and

Ongoing training and field support

M-F work week schedule, No Weekends

Growth opportunity

Job summary

AAMCO Transmissions, Inc. is seeking an Independent with automotive experience to join our Tempe, AZ team as a Service Advisor.

This role focuses on day-to-day operations, driving sales, communicating with customers, and managing the technical team to ensure high-quality service. Responsibilities include engaging customers, greeting and recommending services, coordinating technician workflow, ordering parts, and maintaining exceptional customer service and quality control across the center's

Qualifications

• Minimum of 2-5+years of Automotive Management Experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license

Responsibilities

• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.

Job description

We are looking for an Individual with Automotive Experience to join our team!

Service Advisor responsible for day-to-day operations including generating sales, communicating with customers, building client relationships and managing the technical team.

Position Responsibilities:

• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.

What We Offer:

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• M-F work week schedule, No Weekends
• Growth opportunity

Job Requirements:

• Minimum of 2-5+years of Automotive Management Experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license