Automotive Service Advisor

Sunset Auto Family; Sumner (WA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Retirement plan with company match

Job summary

Sunset Auto Family in Sumner, WA is seeking a Service Advisor to join our automotive service team. You will inspect vehicles, reference service history, and accurately identify customer service needs to ensure quality recommendations and timely completion.

Candidates should have experience as an automotive service advisor/writer, excellent communication skills, and the ability to work within a process-driven team. Comprehensive training and competitive benefits accompany this opportunity.

Qualifications

• Experience as automotive service advisor/writer is required.
• Strong verbal and written communication skills are essential.
• Ability to work well in a process-driven environment with a dedicated team.
• Familiarity with vehicle service terms and automotive functions.

Responsibilities

• Inspect vehicle and reference service history to identify and verify customer’s service needs.
• Promote appropriate services, parts, and accessories by understanding product requirements.
• Demonstrate behavior aligned with the company’s values in all interactions.
• Provide accurate cost and time estimates and obtain customer authorization.

Skills

Automotive service advising

Communication skills

Team collaboration

Vehicle service terminology

Job description

Service Advisor

If you believe Customer Service is a true craft -- one built on charisma, communication, and thorough product knowledge - we want to talk to you!

Benefits:

• Paid Time Off
• Medical, Dental, Vision
• Life insurance, Short- and long-term disability coverage
• Retirement program with company match

Qualifications:

• Previous experience as an automotive service advisor/ writer.
• Ability to work well in a process driven environment and with a dedicated team.
• Outstanding communication skills in both verbal and written.
• Working knowledge of vehicle service terms, automotive service needs, and automobile functions.

Responsibilities:

• Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
• Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
• Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors.
• Provide accurate cost and time of completion estimates for the services recommended, communicate, and get proper authorization from customers.

When you join our organization, you will enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you will experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organization needs, as necessary. We are an Equal Opportunity Employer.