Automotive Service Advisor

Mark Kia; Scottsdale (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

Mark Kia, a high volume dealership in Scottsdale, is seeking a service advisor to provide excellent customer service and ensure efficient operations. Responsibilities include scheduling appointments, advising customers on repairs, and maintaining communication through the service process.

Qualifications

• Automotive Service Advisor and Dealership experience is preferred.
• Excellent customer service and communication skills.
• Pleasant, energetic, conscientious, dependable, and able to multi-task.

Responsibilities

• Schedule appointments for service/maintenance/recall work.
• Greet customers, inspect their vehicle and answer questions.
• Advise customers on necessary/suggested repair options and costs.

Skills

Customer service

Communication

Automotive operational knowledge

Job description

Mark Kiain Scottsdale is currently seeking aservice advisor to join ourhigh volume dealership.

Responsibilities - Service Advisor:

• Schedule appointments for service/maintenance/recall work
• Greet customers, inspect their vehicle and answer questions.
• Advise customers on necessary/suggested repair options and costs.
• Offer additional services and products, including special promotions
• Follow the status of a customer's vehicle from service bay entry through completion of work
• Keep customers informed of any changes that occur
• Upon completion of work, review work order with customer
  

Qualifications - Service Advisor:

• Automotive Service Advisor and Dealership experience is preferred
• General automotive operational knowledge
• Excellent customer service and communication skills
• Good computer skills and work ethic
• A positive attitude and professional appearance
• Pleasant, energetic, conscientious, dependable, and able to multi-task in a fast-paced environment.
• Valid driver's license
• Must pass pre-employment background check, MVR, and drug screen