Automotive Service Advisor

Tuffy Tire & Auto 08052; Northville (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading automotive service provider in Northville seeks Automotive Service Advisors to join their award-winning team. The role focuses on customer satisfaction and requires a positive attitude and some experience in the auto repair field. Tuffy offers competitive compensation and benefits, along with opportunities for professional growth.

Benefits

401(k)

Dental insurance

Vision insurance

Health insurance

Paid time off

Employee discounts

Flexible Scheduling

Paid Holidays

Competitive salary

Careers Advancement Opportunities

Qualifications

• Maintain a positive, energetic attitude.
• Basic knowledge of menu-based computer software desired.
• Demonstrate the desire to improve and advance personally and professionally.

Responsibilities

• Make Customer Satisfaction number one.
• Identify primary concerns and determine customer needs.
• Conduct the 'Invoicing delivery' upon completion of services.

Skills

Customer-focused attitude

Organizational skills

Computer savvy

Education

Valid driver’s license with an acceptable driving record

Two years of experience in an auto repair facility

Job description

Benefits:

401(k)

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Vision insurance

Benefits/Perks

Paid Holidays and Paid Time Off

Careers Advancement Opportunities - we are always looking to promote from within!

Flexible Scheduling with a rotating day off

Closed on Sundays

Competitive Compensation with bonus incentives

Job Summary

Come join our award winning family. Recently named Tuffy New Dealer of The Year and Northville's Small Business of the Year. Business continues to grow and we need to bring on more talented team members. We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, computer savvy, Tuffy is the right team for you. Experience preferred but will train the right person.

Responsibilities

Make Customer Satisfaction number one

Identify primary concerns and determine customer needs through open-ended questions

Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits

Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment

Qualifications

Maintain a positive, energetic attitude throughout the day

Basic knowledge of menu-based computer software

Strong organizational skills

Demonstrates the desire to improve and advance personally and professionally

Two years of experience in an auto repair facility is a plus

Valid driver’s license with an acceptable driving record

Flexible schedule and able to work weekdays, weekends, evenings

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.