Automotive Service Advisor

Tim Dahle Nissan Southtowne; Murray (UT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fun, supportive environment

Hands-on experience in car care

Growth opportunities

Input valued by the team

Job summary

Tim Dahle Nissan Southtowne is seeking an Automotive Service Advisor to be the voice of the service lane. You will greet customers, gather needs, and coordinate with technicians to diagnose issues and prepare repair orders.

Join a fast-paced team dedicated to customer satisfaction and vehicle safety, offering growth and hands-on experience in a car‑centric environment.

Qualifications

• Friendly, helpful attitude and excellent communication skills.
• Eye for detail and strong organizational ability.
• Genuine care for customer satisfaction.
• Team player able to handle fast-paced days.

Responsibilities

• Greet customers and capture service needs.
• Assist in diagnosing issues with road tests as needed.
• Create clear repair orders and cost estimates.
• Keep customers informed about repairs, timelines, and surprises.
• Recommend services to keep vehicles in top condition.
• Test drive vehicles to confirm issues or fixes.
• Handle questions, concerns, and complaints professionally.
• Schedule appointments and coordinate with technicians.
• Ensure vehicles are safe, secure, and ready for pickup.

Skills

Friendly attitude

Attention to detail

Customer satisfaction

Team player

Education

High School Diploma or equivalent

Tools

Scheduling software

Job description

Automotive Service Advisor – Be the Voice of the Service Lane!

Are you a people‑person who loves cars and solving problems? We’re looking for a rockstar Service Advisor to be the go‑to connection between our customers and our service team. If you thrive in a fast‑paced environment and love turning chaos into calm with a smile, you’ll feel right at home here!

Job Type

Full‑time

What You’ll Do

• Greet customers like a champ and get the details on what their car needs
• Help diagnose issues (with a little road testing, if needed!)
• Create clear, accurate repair orders and cost estimates
• Keep customers in the loop about repairs, timelines, and any surprises
• Recommend services that keep vehicles running like new
• Test drive vehicles to confirm issues or fixes
• Handle questions, concerns, and complaints with professionalism and care
• Keep things moving—schedule appointments, coordinate with technicians, and follow up on repairs
• Make sure cars are safe, secure, and ready to roll

What We’re Looking For

• A friendly, helpful attitude and excellent communication skills
• An eye for detail and a knack for staying organized
• Someone who genuinely cares about customer satisfaction
• A team player who can handle a fast‑paced workday without breaking a sweat

Perks Of The Job

• Work in a fun, supportive environment
• Play a key role in helping people take care of their cars
• Learn and grow with hands‑on experience
• Be part of a company that values your input and energy

Ready to shift your career into high gear?

Come join us and help drive a great customer experience every day!

Requirements

• Prior experience as a Service Advisor or in a customer‑facing automotive role (preferred)
• Strong knowledge of automotive systems and maintenance services
• Ability to explain technical information in a way customers understand
• Comfort using scheduling and service software (we’ll train you on the specifics)
• Valid driver’s license and clean driving record
• High school diploma or equivalent (post‑secondary education a plus)

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.