Automotive Service Advisor

Keffer Kia; Mooresville (NC); On-site; USD 65,000 - 100,000; Full time

Job summary

A reputable automotive service provider in Mooresville is seeking a dedicated Automotive Service Advisor. In this role, you will deliver exceptional customer service, document concerns, and recommend necessary repairs. Ideal candidates will have a strong background in automotive service and a passion for customer satisfaction. Join our fast-paced team to maximize sales opportunities and promote service offerings.

Qualifications

• Strong background in automotive service.
• Passion for delivering top-notch customer service.
• Results-driven mindset with excellent communication skills.
• Proactive problem-solving abilities and ability to thrive under pressure.

Responsibilities

• Provide exceptional customer service and accurately document customer concerns.
• Recommend necessary repairs and ensure work is completed to high quality standards.
• Build trust and rapport with customers, maximize sales opportunities, and promote service offerings.
• Collaborate effectively with customers and team members in a fast-paced service department.

Skills

Customer service

Communication skills

Problem-solving

Sales maximization

Job description

Overview

Automotive Service Advisor role at Keffer Kia

The base pay range for this role is $65,000.00/yr - $100,000.00/yr. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Join our expanding service department if you have a proven track record of exceeding customer expectations and driving revenue in a fast-paced environment. As a Top Performing Automotive Service Advisor, you will be responsible for providing exceptional customer service, accurately documenting customer concerns, recommending necessary repairs, and ensuring that all work is completed to the highest quality standards. You will build trust with customers, maximize sales opportunities, and promote our service offerings.

The ideal candidate will have a strong background in automotive service, a passion for delivering top-notch customer service, and a results-driven mindset. You should have excellent communication skills, a proactive approach to problem-solving, and the ability to thrive in a fast-paced, high-pressure environment.

Responsibilities

• Provide exceptional customer service and accurately document customer concerns.
• Recommend necessary repairs and ensure work is completed to high quality standards.
• Build trust and rapport with customers, maximize sales opportunities, and promote service offerings.
• Collaborate effectively with customers and team members in a fast-paced service department.

Qualifications

• Strong background in automotive service.
• Passion for delivering top-notch customer service.
• Results-driven mindset with excellent communication skills.
• Proactive problem-solving abilities and ability to thrive under pressure.

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Motor Vehicle Manufacturing

EEO statement: Keffer Kia is an equal opportunity employer.