Automotive Service Advisor

Tuffy Tire & Auto 41009; Mary Esther (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Paid Holidays

Flexible Scheduling

Reimbursement for ASE certifications

Job summary

A leading tire and auto service provider in Mary Esther is looking for an Automotive Service Advisor to ensure customer satisfaction, identify needs through inquiries, and introduce service offerings. Candidates should have strong organizational skills, a customer-focused attitude, and preferably some experience in an auto repair facility. This role offers flexible scheduling and opportunities for advancement.

Qualifications

• Two years of experience in an auto repair facility is a plus.
• Valid driver’s license with an acceptable driving record.
• Flexible schedule and able to work weekdays, weekends, evenings.

Responsibilities

• Make Customer Satisfaction number one.
• Identify primary concerns and determine customer needs.
• Professionally introduce the Courtesy Inspection offering solutions.

Skills

Customer-focused attitude

Strong organizational skills

Basic knowledge of menu-based computer software

Maintain a positive, energetic attitude

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Benefits/Perks
• Paid Holidays and Paid Time Off
• Careers Advancement Opportunities - we are always looking to promote from within!
• Reimbursement for any successfully completed ASE certifications
• Flexible Scheduling with a rotating day off
• Closed on Sundays
• Competitive Compensation with bonus incentives

Job Summary

We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.

Responsibilities

• Make Customer Satisfaction number one
• Identify primary concerns and determine customer needs through open-ended questions
• Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits
• Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment

Qualifications

• Maintain a positive, energetic attitude throughout the day
• Basic knowledge of menu-based computer software
• Strong organizational skills
• Demonstrates the desire to improve and advance personally and professionally
• Two years of experience in an auto repair facility is a plus
• Valid driver’s license with an acceptable driving record
• Flexible schedule and able to work weekdays, weekends, evenings

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.