Automotive Service Advisor

Tuffy Tire & Auto 10013; Elyria (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Paid Holidays and Paid Time Off

Careers Advancement Opportunities - we

Job summary

A local auto repair shop in Elyria, Ohio, is looking for talented Automotive Service Advisors who are outgoing and customer-focused. Responsibilities include ensuring customer satisfaction, identifying their needs, and conducting multi-point inspections. The ideal candidate should possess strong organizational skills and have experience in an auto repair facility. This position offers competitive compensation, bonus incentives, and opportunities for advancement.

Qualifications

• Must maintain a positive, energetic attitude throughout the day.
• Two years of experience in an auto repair facility is a plus.
• Valid driver’s license with an acceptable driving record.
• Describes the desire to improve and advance personally and professionally.
• Two years of experience in an auto repair facility is a plus.
• Valid driver’s license with an acceptable driving record.
• Flexible schedule and able to work weekdays, weekends, evenings.

Responsibilities

• Make Customer Satisfaction number one.
• Identify primary concerns and determine customer needs through open-ended questions.
• Professionally introduce the Courtesy Inspection offering solutions and benefits.
• Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment.

Skills

Customer-focused attitude

Strong organizational skills

Basic knowledge of menu-based software

Organizational skills

Positive attitude

Teamwork

Flexible schedule

Tools

Menu-based software

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Benefits/Perks

• Paid Holidays and Paid Time Off
• Careers Advancement Opportunities - we are always looking to promote from within!
• Reimbursement for any successfully completed ASE certifications
• Flexible Scheduling with a rotating day off
• Closed on Sundays
• Competitive Compensation with bonus incentives

Job Summary

We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self‑motivated sales individual with a customer‑focused attitude and work ethic, Tuffy is the right team for you.

Responsibilities

• Make Customer Satisfaction number one
• Identify primary concerns and determine customer needs through open‑ended questions
• Professionally introduce the Courtesy Inspection (multi‑point inspection) offering solutions and benefits
• Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment

Qualifications

• Maintain a positive, energetic attitude throughout the day
• Basic knowledge of menu‑based computer software
• Strong organizational skills
• Demonstrates the desire to improve and advance personally and professionally
• Two years of experience in an auto repair facility is a plus
• Valid driver’s license with an acceptable driving record
• Flexible schedule and able to work weekdays, weekends, evenings

If you are a hard worker and would like to take on the challenge of working in a high‑volume shop, we invite you to apply for the position today and join our team!