Automotive Service Advisor

Tuffy Tire & Auto 39030; Fox River Grove (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Health insurance

Paid time off

Training & development

Paid Holidays

Career Advancement Opportunities

Paid training

Weekday off and Closed on Sundays

Job summary

Tuffy Tire & Auto 39030 in Fox River Grove is hiring Automotive Service Advisors who are outgoing and customer-focused. Responsibilities include ensuring customer satisfaction, communicating guest concerns to technicians, and reviewing inspections with guests. Candidates should have two years of auto repair experience and a valid driver’s license. Opportunities for advancement and competitive pay are offered, along with health insurance and paid time off.

Qualifications

• Must have a positive and energetic attitude.
• Strong organizational and follow-thru skills needed.
• Experience in the auto repair industry is essential.

Responsibilities

• Ensure Customer Satisfaction is the priority.
• Communicate guest needs to technicians effectively.
• Review the Digital Courtesy Inspection with guests.

Skills

Positive, energetic attitude

Team player

Strong organizational skills

Effective communication

Education

Two years of experience in an auto repair facility

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Benefits/Perks

• Paid Holidays and Paid Time Off
• Careers Advancement Opportunities - we are always looking to promote from within!
• Paid training
• Weekday off and Closed on Sundays
• Competitive Compensation with bonus incentives

Job Summary

We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.

Responsibilities

• Make Customer Satisfaction number one
• Identify guest's concerns and needs and effectively communicate to our technician team.
• Review the Tuffy payment plans
• Professionally review the Digital Courtesy Inspection (multi-point inspection) with our guests
• Review work completed with the guest at bill-out
• Review our nationwide warranties and our roadside assistance program

Qualifications

• A positive, energetic attitude
• Team player
• Strong organizational and follow-thru skills
• Demonstrate the desire to improve and advance personally and professionally
• Two years of experience in an auto repair facility
• Valid driver’s license with good driving record

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!