Automotive Service Advisor

Waltmassey; Marianna (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Marianna Chevrolet GMC is seeking a passionate Service Advisor to enhance their customer service experience. Join a team that promises a career with growth opportunities, specialized training, and a comprehensive benefits package. Ideal candidates will be customer-focused, organized, and have a track record of service excellence.

Benefits

Competitive Compensation

Health, Dental, and Vision Insurance

401(k) Plans

Paid Holidays

Paid Vacation Time

Paid Training & Ongoing Development

Qualifications

• Must have a clean driving record and valid driver’s license.
• Experience in customer service and sales preferable.
• Ability to manage service orders effectively.

Responsibilities

• Assist customers with inquiries and service needs.
• Manage service orders and distribute work among technicians.
• Oversee warranty claims and maintain compliance with regulations.

Skills

Customer Service

Leadership

Technical Diagnosis

Communication

Result Orientation

Teamwork

Detail Orientation

Job description

Ignite Your Career as a Service Advisor at Marianna Chevrolet GMC!

Are you ready to rev up your career with a team that values your drive and dedication? Marianna Chevrolet GMC, a proud member of the Walt Massey Auto Group, isn't just offering a job – we're offering a career path where you can truly make an impact. We're on the hunt for a dynamic, customer-focused Service Advisor to join our family and help us continue delivering an extraordinary automotive experience to every client.

At Marianna Chevrolet GMC, we believe in setting our team members up for success. That's why we provide comprehensive, specialized training and ongoing personal development to ensure you have all the tools you need to excel. If you're passionate about automotive service and thrive in a collaborative environment, we want to hear from you!

What You'll Bring to the Table

We're looking for someone who is:

• Customer-Obsessed: You genuinely enjoy helping people and go the extra mile to ensure a positive customer experience, from concierge support to answering technical questions.
• A Natural Leader: You can efficiently manage service orders, distribute work among technicians, and oversee the service drive lane.
• Tech-Savvy & Organized: You're able to assist in diagnosing vehicle problems, order necessary parts and tools, and maintain strong relationships with the factory.
• A Communication Pro: You possess fantastic communication skills, both in person and over the phone, and maintain a professional, well-groomed appearance.
• Results-Oriented: You have a consistent record of service and sales success, strong positive customer satisfaction results, and the ability to maintain our Customer Success Index at or above company standards.
• Team-Oriented & Self-Motivated: You thrive in a team environment but can also work effectively with little supervision.
• Detail-Oriented: You're able to oversee warranty claims administration, reinforce company policies, and encourage compliance with all applicable laws and regulations.
• Qualified: You have a clean driving record and a valid driver’s license.

What We Offer You

When you join Marianna Chevrolet GMC, you're not just getting a paycheck; you're gaining access to a comprehensive benefits package designed to support your well-being and growth:

• Competitive Compensation
• Health, Dental, and Vision Insurance
• 401(k) Plans
• Paid Holidays
• Paid Vacation Time
• Paid Training & Ongoing Development

Ready to Accelerate Your Career?

If you're an organized, friendly, and self-motivated individual with a passion for providing exceptional service, we encourage you to apply today! Come join our family at Marianna Chevrolet GMC and contribute to our goal of delivering an extraordinary automotive experience.

Marianna Chevrolet GMC is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics,¹ protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.