Rockstar Automotive Service Advisor

CSN Collision; Kingwood (WV); On-site; USD 35,000 - 55,000; Full time

Job summary

A family-owned automotive service provider seeks a Rockstar Automotive Service Advisor to enhance customer experiences through effective communication and strong knowledge of automotive systems. The role involves assisting customers, conducting vehicle inspections, and preparing service estimates while ensuring a positive work environment and ongoing career development.

Benefits

Competitive salary and bonus program

Comprehensive benefits package

Personal Time Off (PTO)

Company laptop

Opportunities for career growth

Qualifications

• Proven experience as an Automotive Service Advisor or similar role.
• Excellent communication and customer service skills.
• Strong knowledge of automotive systems and repairs.

Responsibilities

• Assist customers with automotive service needs and explain available services.
• Conduct vehicle inspections and prepare estimates for services.
• Maintain a clean and organized service area.

Skills

Communication

Customer Service

Problem-Solving

Time Management

Education

High school diploma or equivalent

Automotive technical training

Tools

Service management software

Diagnostic tools

Job description

Join Kenneth's Car Care and become a Rockstar Automotive Service Advisor!

At Kenneth's Car Care, we pride ourselves on delivering exceptional service and quality repairs to our customers. As a Rockstar Automotive Service Advisor, you will be the first point of contact for our clients, and your expertise will ensure that their experience with us is nothing short of outstanding.

Responsibilities:

• Assist customers with their automotive service needs and provide detailed information on available services.
• Conduct thorough vehicle inspections to identify service needs and explain findings to customers.
• Prepare accurate estimates and facilitate service bookings in a friendly and professional manner.
• Communicate effectively with the service team to ensure timely and efficient service delivery.
• Build strong relationships with customers and ensure follow-up on service satisfaction.
• Stay up-to-date on the latest automotive technologies and repair procedures.
• Maintain a clean and organized service area to ensure a positive customer experience.

Why Join Us?

Kenneth's Car Care offers a family owned, friendly, dynamic work environment, competitive compensation, and comprehensive benefits. We believe in investing in our team's continued growth and professional development, providing ongoing training and support to help you shine in your role! We have been service the Lake Houston community for almost 50 years and look

Qualifications:

• Proven experience as an Automotive Service Advisor or similar role.
• Excellent communication and customer service skills.
• Strong knowledge of automotive systems and repairs.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficient in using service management software and diagnostic tools.
• High school diploma or equivalent; automotive technical training is a plus.
• Valid driver's license with a clean driving record.

Personal Attributes:

• Detail-oriented with a proactive approach to problem-solving.
• A positive attitude and a passion for customer satisfaction.
• Ability to work well in a team and contribute to a collaborative work environment.
• Exceptional time management skills and the ability to thrive under pressure.

• Competitive salary and bonus program
• Comprehensive benefits package
• Personal Time Off (PTO)
• Company laptop
• The ability to grow, develop and manage your career path

Career Path:

As Kenneth's continues to grow, other career opportunities may become available.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the CSN.