Automotive Service Advisor

Yes Auto Fix (Medical Center); Houston (TX); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Employee discounts on parts andservice

Tuition reimbursement

Paid professional development

Growth opportunities across multiple D

Room to grow into senior advisor, or管理

Job summary

Yes Auto Fix Medical Center in Houston, TX is seeking an Automotive Service Advisor to greet customers, write repair orders, and identify vehicle needs. You will review DVIs, explain repairs clearly, and confidently upsell brakes, tires, fluids, and maintenance while coordinating with technicians to keep cars moving.

With 2+ years in service advising, strong mechanical knowledge, and solid sales and customer-service skills, you will thrive in a fast-paced shop at Stella Link Rd.

Qualifications

• 2+ years of automotive service advising, service writing, or related auto repair experience.
• Strong mechanical knowledge of repair and maintenance.
• Sales and customer service skills in an auto repair setting.
• Ability to explain technical information clearly to customers.
• Organized, dependable, and customer-focused.

Responsibilities

• Greet customers, write repair orders, and determine vehicle needs.
• Review digital vehicle inspections and present recommended repairs with upfront pricing.
• Explain findings in plain language to help customers approve work.
• Sell needed repairs, brakes, tires, fluids and preventive maintenance.
• Coordinate with technicians to keep vehicles moving and on schedule.
• Update customers from drop-off to pickup and document conversations.

Skills

Sales & customer service

Auto repair knowledge

Tools

Tekmetric

Mitchell

Shop-Ware

Job description

Automotive Service Advisor – Yes Auto Fix Medical Center (Houston, TX 77025)

Yes Auto Fix, part of D.I.B. Automotive Group, is hiring a Service Advisor for our busy Medical Center shop on Stella Link Rd. If you have shop experience, understand vehicles, can sell needed repairs honestly, and want to grow your career and income, this role pays $50,000–$80,000 per year, based on experience.

You need at least 2 years of automotive service advising, service writing, or related auto repair experience.

Why Join Yes Auto Fix

• $50K–$80K per year, based on experience
• Employee discounts on parts and service
• Tuition reimbursement and paid professional development
• High car count and steady customer demand in the Medical Center area
• Room to grow into senior advisor, service manager, or multi-location roles across D.I.B. Automotive Group’s 7 Houston-area shops

Your Day-to-Day

• Greet customers, write repair orders, and figure out what each vehicle needs
• Review digital vehicle inspections (DVI) and present recommended repairs with clear, upfront pricing
• Explain technical findings in plain language so customers understand and approve the work
• Sell needed repairs, brakes, tires, fluid services, and preventive maintenance with confidence and honesty
• Work with technicians to keep vehicles moving and on schedule
• Help track daily workflow and vehicle progress
• Update customers from drop-off through pickup
• Record approvals, declined work, and customer conversations in the shop management system
• Follow up after service to confirm customer satisfaction
• Handle questions and concerns professionally
• Keep up with current repair procedures and vehicle technology

Requirements

• 2+ years as an automotive service advisor, service writer, or in a related auto repair role
• Good mechanical knowledge of repair and maintenance
• Sales and customer service skills in an auto repair setting
• Ability to explain technical information clearly to customers
• Experience with shop management software (Tekmetric, Mitchell, Shop-Ware, or similar) preferred
• Working knowledge of tires, state inspections, brakes, and general repair
• Organized, dependable, and customer-focused
• Comfortable multitasking in a fast-paced shop

Location:

Yes Auto Fix – Medical Center
9115 Stella Link Rd
Houston, TX 77025