Automotive Service Advisor

Vip-Automotive-Group-1; Hicksville (NY); Presencial; USD 90.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

401(k) with company match

Paid Time Off

Paid Holidays

Paid Sick Time

Supplemental Benefits (Short-Term &amp

Descripción de la vacante

Grand Prix Subaru in Hicksville, NY, part of the VIP Automotive Group, is actively seeking an experienced Automotive Service Advisor to join a high-volume service department. You will serve as the primary contact between customers and the service team, handling appointments, estimates, and progress updates with a strong focus on customer satisfaction.

Ideal candidates have 2+ years in service advisory roles, at least 1 year in a dealership, and solid sales/customer service skills.

Formación

• Minimum 2 years of Automotive Service Advisor experience.
• At least 1 year of dealership experience required.
• Subaru experience is a plus.
• Strong sales and customer service skills.
• Excellent verbal and written communication.
• Ability to multitask in a fast-paced dealership environment.
• Strong organizational skills.
• Computer proficiency and familiarity with dealership systems.

Responsabilidades

• Greet customers promptly and professionally.
• Schedule service appointments.
• Listen to customer concerns and document vehicle issues.
• Recommend factory maintenance and additional services.
• Prepare estimates for parts and labor.
• Obtain customer approvals.
• Communicate repair progress and timelines.
• Coordinate repairs with technicians and dispatch.
• Review completed repairs with customers.
• Process repair orders accurately.
• Deliver outstanding customer service while maintaining high CSI scores.
• Build lasting customer relationships that encourage repeat business.

Conocimientos

Automotive service advisor experience

Dealership experience

Sales skills

Customer service

Communication skills

Multitasking

Driver's license

Subaru experience

Descripción del empleo

Salary Range: $90,000.00 To $150,000.00 Annually

Automotive Service Advisor Jobs in Hicksville, NY | Service Writer | Automotive Service Consultant

Grand Prix Subaru – Hicksville, NY
Part of the VIP Automotive Group

Full-Time | 5-Day Work Week | Saturday Required

Earn $900,000 – $150,000+ Per Year

(Inclusive of Commission, Bonuses & Incentives)

Immediate Hiring – Experienced Automotive Service Advisors

Grand Prix Subaru, part of theVIP Automotive Group, is actively hiring an experiencedAutomotive Service Advisor,Service Writer, orAutomotive Service Consultant to join our busy, high-volume Subaru dealership in Hicksville, NY.

If you're searching forAutomotive Service Advisor jobs,Service Writer jobs,Dealership Service Advisor jobs,Automotive Customer Service jobs,Service Consultant jobs,Automotive Advisor jobs, orSubaru Service Advisor careers, this is an outstanding opportunity to build a long-term career with one of the region's most respected automotive groups.

Our service department is consistently busy, giving motivated advisors the opportunity to earn six-figure income while delivering an exceptional customer experience.

Compensation

• $100,000–$150,000+ annually (inclusive of commission and bonuses)
• Performance-based commission structure
• Monthly performance incentives
• High customer traffic and earning potential
• Stable, year-round business

Why Join Grand Prix Subaru?

At VIP Automotive Group, we believe our employees are our greatest asset. We provide a professional work environment, ongoing training, and opportunities for advancement throughout our dealership group.

Benefits Include:

• Medical Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Paid Sick Time
• Supplemental Benefits (Short-Term Disability, Long-Term Disability & Life Insurance)
• Employee Discounts on Vehicles, Parts & Service
• Paid Training
• Employee Recognition Programs
• Supportive Management Team

As an Automotive Service Advisor, you'll serve as the primary point of contact between customers and the service department.

Responsibilities include:

• Greet customers promptly and professionally
• Schedule service appointments
• Listen carefully to customer concerns and document vehicle issues
• Recommend factory maintenance and additional services
• Prepare estimates for parts and labor
• Obtain customer approvals
• Communicate repair progress and timelines
• Coordinate repairs with technicians and dispatch
• Review completed repairs with customers
• Process repair orders accurately
• Deliver outstanding customer service while maintaining high CSI scores
• Build lasting customer relationships that encourage repeat business

Qualifications

• Minimum2 years of Automotive Service Advisor experience
• At least 1 year of dealership experience required
• Subaru experience is a plus
• Strong sales and customer service skills
• Excellent verbal and written communication
• Ability to multitask in a fast-paced dealership environment
• Strong organizational skills
• Computer proficiency
• Valid driver's license with an acceptable driving record

Build Your Automotive Career

Whether you currently work as a:

• Service Writer
• Service Consultant
• Automotive Customer Service Advisor
• Automotive Service Consultant
• Express Service Advisor

Grand Prix Subaru offers exceptional earning potential, a loyal customer base, ongoing manufacturer training, and real opportunities for advancement within the VIP Automotive Group.

Grand Prix Subaru is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status.