Automotive Service Advisor

family tire; Grapevine (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

401(k)

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job summary

Concourse Auto Service is seeking an Automotive Service Advisor to join our service center. You will greet guests, build rapport, and answer questions about vehicles while growing our customer base through proactive communication and follow-up.

This role emphasizes sales experience, strong interpersonal skills, and the ability to maintain a positive customer experience. Mentorship, ongoing education, and performance bonuses are available to support your success.

Qualifications

• High school diploma or GED required; bachelor’s degree is preferred
• Prior sales experience is a plus
• Excellent communication and negotiation skills
• Ability to manage time and serve customers with little supervision

Responsibilities

• Greet customers as they arrive at Concourse Auto Service
• Create a professional environment that builds rapport and puts customers at ease
• Answer customer questions about service and maintenance.
• Use CRM software to maintain a customer database

Skills

Sales experience

Communication skills

Time management

Education

High school diploma or GED

Tools

CRM software

Job description

Benefits:

• Employee discounts


• Health insurance


• 401(k)


• 401(k) matching


• Bonus based on performance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• Wellness resources

Benefits/Perks

• Careers Advancement Opportunities


• Flexible Scheduling


• Competitive Compensation

Job Summary

We are looking for a high-performing Automotive Service Advisor to join our successful service center. If you have a proven track record of sales experience and fantastic communication skills, we want to hear from you. As an Automotive Service Advisor, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, and making sure that everyone has a positive experience. You will greet guests and build rapport, answer questions about vehicles. Mentorship programs, ongoing education, and even competitive bonuses are available to our service advisor. This is a great opportunity for someone with strong interpersonal skills and sales experience.

Responsibilities

• Greet customers as they arrive at Concourse Auto Service


• Create a professional environment that builds rapport and puts customers at ease


• Answer customer questions about service and maintenance.


• Use CRM software to maintain a customer database

Qualifications

• High school diploma or GED equivalent is required; a bachelor’s degree is preferred


• Valid state-issued driver’s license and clean driving record are required


• Prior sales experience is a plus


• Excellent communication and negotiation skills


• Ability to manage time and serve customers with little supervision