Automotive Customer Service Team Member

Tuffy Tire & Auto 10013; Elyria (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Flexible Scheduling

Paid Holidays

Careers Advancement Opportunities

Job summary

Tuffy Tire & Auto 10013 in Elyria, Ohio, is seeking a dedicated team member to provide outstanding customer service. In this role, you will be the first point of contact for customers, handling phone calls, scheduling appointments, and ensuring customer satisfaction.

Qualifications include a positive attitude, strong organizational skills, and a valid driver’s license. Join our team today and take part in a rewarding career with opportunities for advancement!

Qualifications

• Maintain a positive, energetic attitude throughout the day.
• Ability to learn and implement customer service systems.
• Valid driver’s license with an acceptable driving record.

Responsibilities

• Connect with incoming customers and communicate with them on their way out.
• Answer phones and schedule appointments.
• Cash customers out and ensure high-level customer satisfaction.

Skills

Positive attitude

Customer service skills

Organizational skills

Computer software learning

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Benefits/Perks

• Flexible Scheduling with the possibility of a 4 day work week.
• Willing to train good people.
• Paid Holidays and Paid Time Off.
• Careers Advancement Opportunities - we are always looking to promote from within!
• Closed on Sundays
• Competitive Compensation with bonus incentives

Job Summary

We firmly believe that our success is a direct reflection of our dedication to customer service. If you consider yourself to be an outgoing, self-motivated customer friendly individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.

Responsibilities

• This position is the first team-member to connect with incoming customers, and the last to communicate with them on their way out.
• Answer phones.
• Schedule appointments.
• Cash customer out.
• Provide a high-level of customer satisfaction.
• Automotive experience is not required.

Qualifications

• Maintain a positive, energetic attitude throughout the day.
• Ability to learn and implement our customer service systems
• Ability to learn computer software.
• Strong organizational skills.
• Valid driver’s license with an acceptable driving record

If you are a hard worker and can easily connect with customers, we invite you to apply for the position today and join our team!