Automotive Service Advisor

Byers Imports; Columbus (OH); Presencial; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental & Vision

401K Plan + Company Match

Vacation Pay

Paid Holidays

Growth opportunities

Paid Training

Employee vehicle purchase plans

Resumo da oferta

Byers Automotive is seeking an Automotive Service Advisor to join our team in Columbus. You will oversee the drive lane, ensure prompt and courteous service, and take ownership of the customer experience from start to finish.

Ideal candidates will have strong communication, time management, and organizational skills, plus a clean driving record and the ability to pass a background check and drug screen. Growth opportunities and a friendly, family-owned environment await.

Qualificações

• Organized, friendly and customer-focused demeanor required.
• Ability to manage others and direct workflow in a team environment.
• Strong time management skills to balance multiple tasks.
• Excellent verbal and written communication with customers.
• Professional, well-groomed appearance required.
• Must have a clean driving record and pass background/drug screen.

Responsabilidades

• Oversee flow of Drive Lane and ensure prompt, courteous service.
• Take ownership of the customer experience and complete assigned tasks to leave a positive impression.
• Provide concierge support for owner inquiries, in person or by phone.
• Ensure daily technician time is utilized to service customers efficiently.
• Distribute work between technicians to optimize shop throughput.

Conhecimentos

Organized

People management

Time management

Communication skills

Professional appearance

Clean driving record

Background check & drug screen

Descrição da oferta de emprego

Automotive Service Advisor

At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Byers is an Equal Opportunity Employer conducting business in a drug free work environment.

Benefits

• Medical, Dental & Vision
• Flexible Spending Accounts
• Short & Long Term Disability
• Life Insurance
• 401K Plan + Company Match
• Vacation Pay
• Paid Holidays
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Discounts on products and services

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

• Ensures that the daily inventory of technicians' time is consistently sold to service customers.

• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen