Automotive Service Advisor

Straub Hyundai; Bridgeport (WV); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Flexible schedule

Overtime opportunities

Employee vehicle purchase program

Employee Appreciation Month

Job summary

Mountaineer Honda in Bridgeport, WV, is seeking a Service Advisor who excels at customer service and teamwork. This role blends communication, scheduling, and documentation to ensure smooth vehicle service experiences for customers.

Ideal candidates bring a high school diploma, strong communication, and a basic mechanical understanding. Flexible schedules and opportunities for growth are highlighted by the employer.

Qualifications

• Excellent communication and interpersonal skills for advising customers.
• Strong organizational ability to manage appointments and records.
• Comfort with computer systems and service documentation.
• Basic mechanical understanding to discuss vehicle concerns.

Responsibilities

• Point of contact between customers and technicians to ensure service flow.
• Advise customers on vehicle service and maintenance needs.
• Schedule and document vehicle concerns and appointments.
• Address customer questions professionally and maintain records.
• Ensure accurate service documentation for each vehicle.

Skills

Great communication

Organized

Problem-solver

Commonsense

Positive mindset

Driven

Mechanical understanding

Upbeat attitude

Education

High school diploma or equivalent

Job description

Service Advisor
Mountaineer Honda - Bridgeport, WV

At Mountaineer Honda we're a fun-loving, hard-working team that takes pride in what we do.

We're growing and looking to add a Service Advisor to our team. This can be someone with direct experience or a background in retail, service industry, or enjoys creating exceptional customer experiences.

Why Mountaineer?

• Employee Perks – Flexible schedule options. Overtime opportunities. Employee vehicle purchase program. Employee Appreciation Month and much more!
• Family-Owned & Award-Winning– Three generations strong! Winner of the 2026 TIME Dealer of the Year; Honda's President's Award, JD Power's Dealer of Excellence Award; Hyundai's Board of Excellence Award; Nissan's Award of Excellence and numerous others.#1 Honda store in WV!
• Full Benefits Package– Health, dental, and vision insurance, 401(k) with company match, paid time off, and holidays.
• Training & Growth – Training to build your skills and your career.
• Strong Leadership – Managers who know the business and support their employees.
• Fun, Supportive Team – A place where people enjoy coming to work.

What You'll Do

• Point of Contact - Connection between customers and technicians.
• Advising - Build trust by advising customers on vehicle service and maintenance.
• Scheduling - Manage appointments and document vehicle concerns.
• Communication - Resolve customer questions and concerns professionally.
• Documentation - Maintain accurate service records.

What We're Looking For

• Skills - Great communication! Organized. Problem-solver. Commonsense. Positive mindset. Driven. Mechanical understanding. Upbeat attitude!
• Technology - Strong comfort with using computer systems.
• Driving Record– Valid driver's license with a clean driving record.
• Education– High school diploma or equivalent.
• Availability– Ability to work Saturdays.

Mountaineer Honda is an Equal Opportunity Employer.