Automotive Service Advisor

OSSIES AUTO REPAIR INC; Bohemia (NY); On-site; USD 85,000 - 135,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ossie’s Auto Repair is seeking an experienced Automotive Service Advisor to manage customer interactions from first contact to vehicle pickup. You will write repairs, present estimates, obtain approvals, and keep customers informed throughout the process.

Responsibilities include sending digital inspections, explaining urgency of repairs, coordinating with technicians, ordering parts, and tracking job progress. Monday–Friday, on-site at Bohemia shop, with opportunities for advancement.

Qualifications

• Experience as automotive service advisor or service writer required.
• Comfortable selling repairs and explaining pricing.
• Clear communication and dependable attendance.
• Accurate paperwork and follow-through are essential.

Responsibilities

• Handle the customer visit from first phone call through pickup.
• Listen carefully, write accurate repair orders, present estimates, obtain approvals, and keep customers updated.
• Send digital vehicle inspections and walk customers through findings.
• Explain repairs needed now vs. later and coordinate with technicians.
• Order parts, track job status, and follow up on estimates and recommended work.
• Keep appointments, authorizations, and conversations organized.

Skills

Customer service

Sales

Communication

Attention to detail

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Automotive Service Advisor

Ossie’s Auto Repair | Bohemia, NY

$85,000–$135,000 annually | Full-time | Monday–Friday | No weekends

Know your way around a busy service counter? Comfortable explaining repairs, earning a customer’s trust, and asking for the sale? We’d like to talk.

Ossie’s Auto Repair is a family-owned shop on Lakeland Avenue in Bohemia. We’re hiring an experienced service advisor who can take care of customers and keep work moving through the shop.

The job

You’ll handle the customer’s visit from the first phone call through pickup. That means listening carefully, writing accurate repair orders, presenting estimates, getting approvals, and keeping customers updated.

You’ll also:

• Send customers their digital vehicle inspections and walk them through the findings.
• Explain which repairs need attention now and which can be planned for later.
• Coordinate with technicians, order parts, and keep track of job status.
• Follow up on estimates and recommended work.
• Keep appointments, authorizations, and customer conversations organized.

We need someone who follows through. Customers should hear from you before they have to call asking what’s happening with their car.

Who we’re looking for

Previous automotive service advisor or service writer experience is required. Independent repair shop, dealership, and tire shop backgrounds are welcome.

You should be comfortable selling needed repairs and maintenance, answering questions about price, and handling several customers without losing track of the details. Clear communication, dependable attendance, and accurate paperwork matter here.

What we offer

• Monday–Friday schedule with no weekends.
• Health insurance.
• Paid time off.
• Training and development.
• A busy shop with experienced technicians and direct access to the owner.

Ossie’s Auto Repair

1575 Lakeland Avenue, Bohemia, NY 11716