Automotive Service Advisor

Brown & Brown Insurance; Arlington Knolls (PA); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Generous pay plan

Family-friendly atmosphere

Energetic and experienced team

Zusammenfassung

Brown and Brown is hiring an Automotive Service Advisor near Whitehall, PA. This role involves guiding customers through repairs, ensuring clear communication, and managing repair orders with accuracy.

You will join a proactive team in a dealership setting that values integrity, growth, and exceptional customer service. Training and advancement opportunities are emphasized within a dynamic, results‑driven environment.

Qualifikationen

• Track record of high performance in service or sales roles.
• History of strong customer satisfaction scores and repeat business.
• Ability to be trained in process and procedure, with attention to detail.

Aufgaben

• Write repair orders for customer pay and warranty work.
• Secure client agreement before repairs.
• Clearly explain requested services on each vehicle.

Kenntnisse

High performance

Customer satisfaction

Willingness to learn

Tools

CDK

Reynolds & Reynolds

Jobbeschreibung

Job Description

Hiring Immediately, Automotive Service Advisors. Great pay plan with bonus and benefits.

We are seeking Service Advisors for our client near Whitehall, PA. Sales are on the rise and our client needs a proven leader to drive growth. You will be joining a dealership with an energetic service advisor team, skilled technicians, a motivated executive team with resources to help you succeed, and a fantastic community reputation.

REQUIREMENTS

Previous automotiveexperience is considered but not required for this position. Qualified applicants will have a track record of high performance, history of strong customer satisfaction scores, and demonstrate ability to be trained in process and procedure. DMS experience with CDK or Reynolds and Reynolds a plus. Only candidates with integrity, a positive attitude, passion to succeed, and a willingness to learn and grow will be considered. We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job.

BENEFITS

• Generous compensation plan with income expected $45,000 to $65,000.
• Positive and familyfriendly atmosphere.
• Energetic and experienced sales team.
• Responsive and motivated executive team.

RESPONSIBILITIES

• Writing repair orders for both customer pay and warranty repairs.
• Secure agreement from clients before all repairs.
• Clearly explain the requested service on every car.
• Thoroughly estimate the time and cost of every repair.
• Advise clients on the proper care for their vehicle, including maintenance.
• Monitor the progress of client vehicles throughout the day and update clients on status.
• Verify all final invoices and reconcile work performed and charges
• Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc.

Brown and Brown provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.