Automotive Service Advisor — High Earnings & Growth

Brown & Brown; Town of Whitehall (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Generous pay plan

Family-friendly atmosphere

Energetic sales team

Motivated executive team

Job summary

Brown & Brown is hiring Automotive Service Advisors near Whitehall, PA. The role offers a generous pay plan with bonuses and benefits, plus advancement opportunities within a dynamic dealership team.

You'll write repair orders, secure client agreements, explain services, estimate costs, and keep clients updated on progress while ensuring regulatory compliance. A track record of high performance and strong customer satisfaction is preferred; DMS experience (CDK or Reynolds) is a plus.

Qualifications

• Must have a track record of high performance and strong customer satisfaction.
• DMS experience with CDK or Reynolds & Reynolds is a plus.
• Willingness to learn and grow for a real career.

Responsibilities

• Write repair orders for customer pay and warranty repairs.
• Secure agreement from clients before all repairs.
• Clearly explain the requested service on every car.
• Thoroughly estimate the time and cost of every repair.
• Advise clients on proper vehicle maintenance.
• Monitor progress of client vehicles and update clients.
• Verify all final invoices and reconcile work performed and charges.
• Understand and comply with regulations affecting service operations (hazardous waste disposal, OSHA rights, etc.).

Skills

Customer service

Communication

Integrity

Willingness to learn

Career focus

Tools

CDK

Reynolds & Reynolds

DMS

Job description

Brown & Brown is hiring Automotive Service Advisors near Whitehall, PA. The role offers a generous pay plan with bonuses and benefits, plus advancement opportunities within a dynamic dealership team.

You'll write repair orders, secure client agreements, explain services, estimate costs, and keep clients updated on progress while ensuring regulatory compliance. A track record of high performance and strong customer satisfaction is preferred; DMS experience (CDK or Reynolds) is a plus.