Automotive Service Manager

Leggett Automotive; Belmont (NC); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Midas is seeking an automotive service manager to lead the service department, supervise up to ten technicians, and ensure high-quality customer service. You will oversee vehicle inspections, provide pricing estimates, and promote service specials while maintaining inventory and shop organization.

Veterans and former military are encouraged to apply. This is a store-based developmental role with emphasis on training and internal promotion within the organization.

Qualifications

• Must have general automotive knowledge.
• Excellent customer service disposition and communication skills.
• Leadership ability and team-building skills are required.
• Willing to work a flexible retail schedule including weekends/holidays; closed on Sundays.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Follow up with customers, services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations—build computerized repair orders and source parts.
• Deliver and discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train team while aligning with company vision and values.
• Supervise up to ten employees.
• Oversee inspections, diagnostics and repairs of domestic, European and Asian cars and light trucks.
• Maintain inventory counts.
• Maintain overall cleanliness and organization of the facility.
• Other duties as assigned

Skills

General automotive knowledge

Customer service

Communication skills

Leadership ability

Team building

Flexible retail schedule

Valid driver’s license

Job description

Benefits

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Veterans and former military are encouraged to apply.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends and holidays. Closed on Sunday.
• Valid driver’s license