Automotive Service Advisor

D; Antioch (CA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Training

Weekdays (Mon-Fri)

Health insurance

Paid vacations/holidays

Positive work environment

Uniform provided

Annual events

401K

Job summary

D&K Automotive Repair in Antioch, CA is seeking a people-oriented, motivated Automotive Service Advisor. You will deliver top-level customer service, explain diagnostics, and coordinate maintenance and repairs to keep customers on the road.

We offer a Monday–Friday schedule, paid training, health insurance for employees and dependents, paid vacations and holidays, a positive work environment, and 401K. Join a well-established shop with a strong reputation.

Qualifications

• Provide top-level customer service and sales capabilities.
• Maintain a professional demeanor in all situations.
• Strong multitasking skills and computer literacy.
• Offer professional diagnostics, maintenance and repairs.
• Good working knowledge of automotive software; CDL not required.
• Valid California driver's license with clean driving record.
• Shop is drug and tobacco-free; training offered for the right candidate.

Responsibilities

• Provide customers with professional diagnostics, maintenance and repairs.
• Deliver exceptional customer service and manage expectations.
• Use automotive software and diagnostics tools to support work.

Skills

Customer service

Sales skills

Professional demeanor

Multitasking

Diagnostics

Maintenance

Mechanical repairs

Computer skills

Tools

All Data

Identifix

Job description

Rare opportunity! An independently owned auto repair shop in Antioch, D&K Automotive Repair is seeking a people-oriented, motivated, honest, and dependable person to join our team as an Automotive Service Advisor. We pay our rockstar Service Advisor $60k - $100k per year.

About us:

We are a well-established auto repair shop in the heart of Antioch that has been in business for 24 years. We are AAA approved (Awarded top shop finalist 3 years in a row), have an A+ rating with the Better Business Bureau, over 300 google reviews with a 4.7-star rating, a 5-star Envirostar business, Repair Pal Certified, ASE shop and are a long time ASA members. We pride ourselves on providing exceptional customer service and running a clean and green business. We are constantly improving our customer service skills and continue to grow as a business.

Skills we need from you:

• Ability to provide top-level customer service
• Be outgoing with exceptional people and sales skills
• Must be able to maintain a professional demeanor in all situations
• Must possess good multi-tasking skills
• Provide customers with professional diagnostics, maintenance, and mechanical repairs
• Have a good working knowledge of computers and automotive software (All Data, Identifix, knowledge is a plus but not necessary)
• Must have a valid California state driver's license and a clean driving record
• We are a drug and tobacco-free shop

We are willing to train the right person to become a Service Advisor if you possess any of the above skill sets.

Benefits we offer:

• Ongoing paid training
• Monday -- Friday work week
• Health insurance for employees and dependents
• Paid Vacations with paid holidays
• Positive work environment
• Uniform provided
• Annual parties/excursions
• 401K