Automotive Service Administrator | Customer Experience & Ops

Group1 Automotive, Inc.; Danvers (MA); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job summary

Group1 Automotive, Inc. is seeking an Automotive Service Administrator for their Danvers location. In this role, you will be responsible for meeting and greeting service customers, liaising between the service and sales departments, and ensuring customer satisfaction. You will need at least one year of experience in the automotive industry, with a strong emphasis on customer service.

The position offers competitive compensation between $25.00 and $30.00 per hour, along with excellent benefits including health insurance, a 401(k) plan, and job training opportunities.

Qualifications

• At least 1 year of experience in sales, service, or accounting in the automotive industry.
• Ability to work well in a process-driven environment.
• Professional appearance and work ethic.

Responsibilities

• Meet and greet service customers promptly in a professional manner.
• Liaison between the service and sales department.
• Ensure customer satisfaction by addressing their needs.

Skills

Excellent customer service skills

Outstanding communication skills

Confidence in ability to be successful

High-energy personality

Self-starter and self-motivated

Education

High school diploma or equivalent

Tools

ADP/CDK software

Job description

Group1 Automotive, Inc. is seeking an Automotive Service Administrator for their Danvers location. In this role, you will be responsible for meeting and greeting service customers, liaising between the service and sales departments, and ensuring customer satisfaction. You will need at least one year of experience in the automotive industry, with a strong emphasis on customer service.

The position offers competitive compensation between $25.00 and $30.00 per hour, along with excellent benefits including health insurance, a 401(k) plan, and job training opportunities.