Automotive Sales Specialist - Customer-Focused

Toyota of Cedar Park Keating LLC; Cedar Park (TX); On-site; USD 38,000 - 64,000; Full time

Job summary

Toyota of Cedar Park is seeking outgoing Sales Advisors to join our team. You will guide customers through the entire sales process, demonstrate features of new and/or used cars, and explain model characteristics while maintaining a professional appearance.

Responsibilities include prospecting, qualifying customer needs, performing tests drives, and effectively closing sales with a strong focus on customer satisfaction and follow-up for repeat business.

Qualifications

• Experience in customer facing roles, i.e. sales, retail, service industry or similar.
• High level of dependability and confidentiality.
• High school diploma or GED.
• 4 years clear driving record- No previous DUI history or moving violations.
• No prior criminal history.
• Valid driver's license.
• Access to reliable transportation.

Responsibilities

• Actively prospect for potential buyers through referrals and outreach.
• Approach and assist new customers that enter the dealership lot.
• Determine the needs of the customer by listening and asking questions.
• Perform walk-around/test drive with customer and demonstrate features of suitable automobiles that meet the customers’ needs.
• Effectively close automotive sales.
• Ensure the customer understands the vehicle’s operating features and paperwork.
• Follow through on all sales commitments to customers.
• Maintain an owner follow-up system that encourages repeat business and referrals.
• Maintain sales certification.
• Maintain sales quota as established by the dealership.
• Reports to the sales manager regarding objectives, reviews, analyses, and planned activities.
• Attends training and sales meetings offered by the Sales Managers, dealership, and manufacturers.
• Review sales statistics and actions to determine how to better utilize time, plan more effectively, and improve sales.
• Maintain professional appearance and uniform.

Skills

Sales skills

Communication

Ethical conduct

Professional appearance

Self-confidence

Customer focus

Punctuality

Ability to discuss technical details

Education

High school diploma or GED

Job description

Toyota of Cedar Park is seeking outgoing Sales Advisors to join our team. You will guide customers through the entire sales process, demonstrate features of new and/or used cars, and explain model characteristics while maintaining a professional appearance.

Responsibilities include prospecting, qualifying customer needs, performing tests drives, and effectively closing sales with a strong focus on customer satisfaction and follow-up for repeat business.