Automotive Sales Service Exchange Mazda

Empire Automotive Group; Huntington Station (NY); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

401k Plan

Paid time off (PTO)

Competitive Pay Plans

Health Insurance

Dental Insurance

Vision Plans

Promotion from within

Job summary

Huntington Mazda, part of Empire Automotive Group, seeks a Vehicle Exchange Sales Consultant to engage service customers, exploring finance/lease options and upgrade opportunities. This salary/commission role operates Monday through Saturday, 8 am to 4 pm, offering strong earning potential through performance-based incentives.

You will build rapport, guide customers through vehicle options, and close sales by leveraging auto sales experience in a consultative, customer-focused environment.

Qualifications

• Proven customer service experience that builds trust and satisfaction.
• Strong communication and interpersonal skills.
• Reliable, punctual and consistently professional in appearance.

Responsibilities

• Build rapport with service customers and introduce upgrade/lease opportunities.
• Guide customers through vehicle options to create a positive buying experience.
• Overcome objections with confidence in a consultative sales environment.
• Connect with customers by phone, text, or email to schedule appointments and discuss upgrades.
• Make outbound calls and follow up to generate appointments and close sales.
• Conduct test drives highlighting key features and benefits of each model.
• Maintain in-depth knowledge of all new vehicle makes and models as a product expert.
• Follow up after visits to ensure exceptional service.

Skills

Communication skills

Interpersonal skills

Customer service

Reliability

Punctuality

Teamwork

Feedback oriented

Flexible scheduling

Spanish speaking

Organization

Stable work history

Tools

Microsoft Office

Job description

Huntington Mazda: Vehicle Exchange Sales Consultant

Huntington Mazda is a newly built dealership representing an exciting, driver‑focused brand with a loyal customer base. Growth potential is backed by our expanding new and used inventory, giving you strong opportunities to drive volume and build long‑term success. In this role, you will make a strong first impression as a friendly, knowledgeable point of contact for service customers, helping them explore finance and lease options for their current vehicles.

This is a salary/commission position with a Monday through Saturday schedule from 8am to 4pm.

Daily Responsibilities

• Build strong rapport with service customers in the drive, introducing upgrade and lease opportunities that align with their needs.
• Guide customers through their vehicle options to create a positive, seamless buying experience that supports long‑term relationships.
• Use your auto sales experience to overcome objections, communicate with confidence, and thrive in a consultative environment.
• Connect with customers by phone, text, or email to schedule appointments and discuss upgrade or purchase opportunities.
• Make consistent outbound calls and follow up with existing and prospective customers to generate appointments and close sales.
• Conduct test drives that highlight key features and benefits of each model.
• Maintain current, in‑depth knowledge of all new vehicle makes and models to serve as a trusted product expert.
• Follow up after each visit to ensure customers receive exceptional service and address any concerns with professionalism and care.

Qualities We’re Looking For

• Strong communication and interpersonal skills that support confident customer interactions
• Reliable, punctual, and consistently professional in appearance
• Ability to listen, understand needs, and lead with empathy
• Proven customer service experience that builds trust and satisfaction
• Strong work ethic with success in fast‑paced, results‑driven environments
• Friendly, enthusiastic, dependable, and committed to teamwork
• Open to feedback and focused on continuous improvement
• Flexible with scheduling, including weekends and holidays
• Solid computer and multitasking skills, including Microsoft Office
• Maintains a clean, organized, detail‑focused workspace
• Stable work history showing growth and reliability
• Spanish speaking ability is a plus

The job descriptions and responsibilities above will be required but not limited to any other job‑related duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer. Come grow with us!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Mazda Huntington 660 E Jericho Tpke, Huntington Station, N Y

Company Description

The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry. Empire has numerous operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different manufacturing brands, both import and domestic. We are the third‑fastest growing privately owned automotive group in the U.S.

At the Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. Not only do we create meaningful customer relationships, but we also nurture strong community connections. As one team, we work to re‑imagine the automotive industry, while ensuring that all drivers continue their journey forward. Come grow with us!

Benefits

• 401k Plan
• Paid time off (PTO)
• Competitive Pay Plans
• Health Insurance
• Dental Insurance
• Vision Plans
• Promotion from within