Automotive Sales Representative

L0552 Wilde Honda; Waukesha (WI); On-site; USD 30,000 - 60,000; Full time

Job summary

L0552 Wilde Honda is hiring in Wisconsin for a sales role focused on customer engagement and product demonstrations. You will greet customers, present products, and guide them through the purchasing process.

The position emphasizes building relationships, meeting daily sales goals, and collaborating with service departments to ensure a smooth customer experience. Strong communication and detail orientation are valued.

Qualifications

• Greet customers in a prompt, friendly and professional manner.
• Provide professional product presentations to all customers.
• Offer and accompany customers on vehicle demonstrations.
• Develop and prospect new business continuously.
• Gather customer contact and interest information and enter into CRM.

Responsibilities

• Utilize the Salesperson Daily Work Plan to follow up with prospective customers and maintain relationships.
• Schedule customer appointments daily.
• Assist customers during write-up to ensure a non-confrontational experience.
• Build and maintain knowledge of product information, pricing and promotions.
• Attend and participate in daily sales and training meetings.
• Practice skills daily including customer service, product knowledge and phone communication.
• Maintain appearance of vehicle lot and showroom.
• Deliver vehicle to customer following delivery process.
• Introduce customer to Service department following Sales 2 Service process.
• Train assigned salesperson for 60 days on store sales process and product knowledge.

Skills

Excellent communication

Attention to detail

Typing speed

Mathematics

Basic computer skills

Clean driving record

Job description

Dealership: L0552 Wilde Honda

What You'll Do:

• Greet customers in a prompt, friendly and professional manner.
• Provide professional product presentations to all customers.
• Offer and accompany customers on vehicle demonstration ride(s).
• Develop and prospect new business continuously.
• Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
• Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
• Schedule customer appointments daily.
• Assist customer during write up process ensuring it is a non-confrontational experience.
• Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
• Attend and actively participate in daily sales and training meetings
• Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
• Maintain appearance and cleanliness of vehicle lot and showroom.
• Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
• Upon sale, introduce customer to Service department following Sales 2 Service process.
• Obtain all appropriate licensing as required by state law (if applicable) following the states written policy.
• Train assigned salesperson for 60 days daily on your store’s sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.
• Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.
• Communicate regularly with program coordinator and submit monthly meeting and activity information.
• Attend mentor trainings as necessary.
• Assist trainee to meet performance expectations as laid out in their job description.

What You'll Bring:

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Typing – ability to type efficiently to enter accurate information into tracking system
• Mathematics – ability to solve basic math calculations.
• Basic computer skills
• Acceptable driving record and a valid driver's license in your state of residence

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!