Automotive Sales Manager: Lead High-Performance Team

Jeff Wyler Automotive Family; Fairfield (OH); On-site; USD 65,000 - 105,000; Full time

Job summary

Kia of Fairfield is seeking a motivated Sales Manager to lead the dealership's sales team, drive vehicle sales, and maximize profitability while delivering an exceptional customer experience.

The ideal candidate has automotive sales or management experience, strong leadership and communication skills, and a proven track record of hitting sales targets in a fast-paced retail environment at a franchised dealership.

Qualifications

• Previous automotive sales or automotive management experience preferred.
• Proven success in automotive sales, preferably in a Sales Manager or Assistant Sales Manager role.
• Strong leadership, communication, negotiation, and organizational skills.
• Ability to coach and motivate a diverse sales team.
• Strong understanding of dealership sales processes and automotive retail operations.
• Comfortable working with CRM and dealership management systems.
• Goal-oriented with a strong understanding of sales performance metrics.
• Professional appearance and excellent customer-service skills.
• Valid driver's license with an acceptable driving record.
• Ability to work a flexible dealership schedule, including evenings, weekends, and holidays as required.

Responsibilities

• Lead, coach, motivate, and develop the dealership sales team.
• Set daily, weekly, and monthly sales objectives and monitor performance against those goals.
• Work closely with sales consultants to structure and close vehicle deals.
• Maintain strong gross profit while maximizing unit sales and customer satisfaction.
• Assist sales consultants with negotiations, objections, and difficult customer situations.
• Monitor and manage sales leads, follow-up activity, appointments, and showroom traffic.
• Ensure all customer interactions reflect Kia of Fairfield's commitment to professionalism and exceptional service.
• Conduct regular sales meetings, training sessions, and performance reviews.
• Recruit, interview, onboard, and develop sales personnel as needed.
• Work closely with the Finance & Insurance department to ensure a smooth and profitable sales process.
• Monitor inventory levels, vehicle availability, pricing, and market conditions.
• Maintain accurate CRM activity and ensure sales processes are consistently followed.
• Analyze sales reports, KPIs, closing ratios, gross profit, appointment activity, and other performance metrics.
• Help maintain an organized, professional, and customer-friendly showroom environment.
• Ensure dealership policies, procedures, and applicable laws and regulations are followed.
• Build strong relationships with customers and encourage repeat and referral business.
• Assist management with advertising, promotions, sales events, and other dealership initiatives.
• Lead by example and maintain a positive, professional, and accountable dealership culture.

Skills

Automotive sales

Automotive management

Leadership

Communication

Negotiation

Organizational skills

Coaching

CRM proficiency

Sales metrics

Customer service

Flexible schedule

Dealership operations

Dealership management systems

Tools

CRM systems

Dealership management systems

Job description

Kia of Fairfield is seeking a motivated Sales Manager to lead the dealership's sales team, drive vehicle sales, and maximize profitability while delivering an exceptional customer experience.

The ideal candidate has automotive sales or management experience, strong leadership and communication skills, and a proven track record of hitting sales targets in a fast-paced retail environment at a franchised dealership.