Automotive Sales Manager: Lead, Coach, Profit & Delight

Liberty-Family-of-Dealership; Ramsey (NJ); On-site; USD 70,000 - 120,000; Full time

Job summary

Liberty Kia in Ramsey, NJ is seeking a driven Sales Manager to lead the sales team, grow profitability, and deliver an outstanding customer experience. You will coach staff from greeting customers through delivery and help improve front and back-end performance.

A strong automotive finance background is a plus; familiarity with CRM and dealership software will help desk deals, monitor performance, and guide the team toward monthly targets while maintaining high customer satisfaction.

Qualifications

• Previous automotive Sales Manager experience preferred.
• Finance Manager experience is a strong advantage.
• Proven ability to lead, coach, and develop a successful sales team.
• Strong closing, negotiation, and desking skills.
• Excellent communication, leadership, and organizational abilities.
• Experience with CRM systems and dealership software.
• Results driven with a positive attitude and strong work ethic.
• Valid driver's license.

Responsibilities

• Conduct daily one on one meetings with each salesperson to review opportunities, overcome challenges, set goals, and provide coaching for continuous development.
• Develop each member of the sales team through consistent coaching, accountability, role playing, and performance feedback.
• Identify individual strengths and areas for improvement and create action plans to help each salesperson reach their full potential.
• Lead, motivate, and inspire the sales team to achieve monthly sales, gross profit, and performance goals.
• Report daily and monthly performance metrics to the General Manager while holding the team accountable for results.
• Desk deals and structure transactions for maximum profitability while maintaining a great customer experience.
• Step in to assist with customers whenever management involvement is needed.
• Work closely with the Finance Department to maximize finance and product penetration.
• Monitor CRM activity and ensure timely customer follow up.
• Maintain inventory knowledge and proper merchandising standards.
• Recruit, train, mentor, and retain top sales talent.
• Foster a positive, high performance culture built on teamwork, accountability, and continuous improvement.
• Help drive dealership profitability while maintaining outstanding customer satisfaction scores.

Skills

Leadership

Coaching

Closing

Negotiation

CRM proficiency

Communication

Organizational skills

Desking

Positive attitude

Driver's license

Tools

CRM systems

Dealership software

Job description

Liberty Kia in Ramsey, NJ is seeking a driven Sales Manager to lead the sales team, grow profitability, and deliver an outstanding customer experience. You will coach staff from greeting customers through delivery and help improve front and back-end performance.

A strong automotive finance background is a plus; familiarity with CRM and dealership software will help desk deals, monitor performance, and guide the team toward monthly targets while maintaining high customer satisfaction.