Automotive Sales Manager

Hertz; Lynn (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Discounts on rentals

Medical/Dental/Vision

401(k) matching

Employee assistance program

Voluntary insurance

Job summary

Hertz in Lynn, MA is seeking a Store Manager to lead our retail car sales operations, drive revenue, and manage a high-performing team. You’ll oversee sales processes, finance packaging, and omni-channel initiatives to deliver exceptional customer experiences.

The role requires 3 years in car sales, 1 year of management, a valid driver’s license, and strong collaboration across teams. Compensation includes hourly base plus commissions, with benefits like medical, 401(k), and EAP.

Qualifications

• 3 years’ experience in car sales.
• 1 year of management experience.
• High school diploma or equivalent.
• Valid driver’s license required.
• Ability to collaborate across functions and locations.
• Strong communication and leadership skills.

Responsibilities

• Lead and manage the sales team.
• Handle scheduling, interviewing, hiring and coaching.
• Drive CRM metrics and performance accountability.
• Oversee Finance deal packages and processing.
• Support omni-channel sales initiatives.
• Achieve appointment set/shown/close targets.

Skills

Sales leadership

CRM metrics

Communication skills

Team management

Problem solving

Education

High school diploma

Tools

CRM software

Job description

Manage retail business including sales process, finance, and sales team. Assist in the management of all other store processes as needed and support omni-channel sales.

Wage: Hourly wage plus sales based commissions averaging per year $85,681/yr , specifically $17.00/hr + anticipated average commissions of $50,321/yr

What You’ll Get:

• Up to 40% off the base rate of any standard Hertz rental
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Employee Assistance Program for employees & family
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

What You’ll Do:

• Manage and lead the sales team
• Including scheduling, interviewing, hiring, and performance management
• Conduct daily 1 on 1 Save a Deal Meetings
• Drive strong CRM metric performance and accountability
• Appt Set 20%+
• Appt Shown 75%+
• Close 17%+
• Support Digital Retailing initiatives, including Rent2Buy, Upstream, Amazon, other Partners

Finance

• Ensure completion of Finance deal packages
• Work with Sales Consultants on finance processing and metrics
• Support the Finance and Insurance process and performance

Store Management

• Do the right thing always. Achieve high customer service score (NPS) and monitor store compliance
• Train Sales Staff in customer interaction and processes
• Support inventory and reconditioning processes as well as omni-channel sales

What We’re Looking For:

• 3 years’ experience in Car Sales
• 1 year of management experience
• High school diploma or equivalent experience in car sales management
• Must have a valid Driver’s License
• Ability to collaborate with internal and external stakeholders across multiple functions and locations
• Ability to influence
• Flexible and adaptable; ability to work effectively in ambiguous situations
• Excellent verbal and written communication skills
• Results driven, ability to make decisions and help solve problems
• Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
• Ability to drive process and organizational change.
• Ability to motivate teams and keep a positive attitude in a fast-paced environment.
• Ability to work under minimal supervision with a goal-oriented mindset.
• Ability to see the big picture and leverage critical thinking and decision-making skills.
• Excellent organization, time management, delegation, and prioritization skills.
• Courageous leadership and accountability.