Automotive Sales Leader: Drive Profit & Customer Delight

Reineke Family Dealerships Inc; Fostoria (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Reineke Family Dealerships is seeking a Sales Manager to lead the New and Used Vehicle Department, forecast sales, and drive profitability. You’ll supervise sales consultants, optimize showroom and lot operations, and partner with leadership on promotions and staffing.

You will monitor customer satisfaction, enforce policies, and manage department finances to meet quarterly targets while maintaining high ethical standards.

Qualifications

• 2+ years automotive sales experience.
• 2+ years management experience.
• Valid driver’s license.
• Must be willing to submit a pre-employment background check.
• Proficient computer knowledge including Microsoft Office Suite.
• Strong negotiation skills.

Responsibilities

• Creating annual dealership sales forecasts by estimating total vehicle sales, gross and operating profits and expenses for the Sales Department.
• Effectively manage used sales personnel to ensure high quality and professional services are provided to all customers.
• Meets with General Manager and General Sales Manager to plan and implement objectives for achieving sales and gross profits.
• Overses standards for displaying and merchandising used vehicles as well as reviewing and initialing all promotions before they are finalized.
• Works directly with the General Sales Manager on making recommendations for advertising campaigns, sales promotions and compensation plans.
• Resolves customer complaints ensuring a high level of customer satisfaction is obtained.
• Oversight of used car inventory, including processing deals, giving valid appraisals, and motivating sales to obtain maximum gross.
• Manage, train, coach, evaluate and direct Sales Consultants to ensure excellent customer service and to achieve maximum profits.
• Ensures and enforces that Dealership policies and procedures are understood and followed.
• Plans, analyzes, and manages department finances by comparing volume, income, cash flow, gross profit, variable expenses and customer and employee satisfaction to monthly, quarterly, and annual forecasts.
• Attend auctions to purchase inventory for the used car department.
• Support, encourage, and motivate sales personnel daily to maintain high morale and ethical standards.
• Take accountability for daily performance metrics in sales, appointments, and follow-up calls.

Skills

Negotiation

Leadership

Customer service

Tools

Microsoft Office Suite

Job description

Reineke Family Dealerships is seeking a Sales Manager to lead the New and Used Vehicle Department, forecast sales, and drive profitability. You’ll supervise sales consultants, optimize showroom and lot operations, and partner with leadership on promotions and staffing.

You will monitor customer satisfaction, enforce policies, and manage department finances to meet quarterly targets while maintaining high ethical standards.