Automotive Sales Consultant - Flexible Schedule & Advancement

Premier Automotive Group; Carlsbad (CA); On-site; USD 52,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Referral program

Vision insurance

Job summary

Cadillac & GMC of Carlsbad is seeking motivated Automotive Sales Consultants to join our growing team. We value fast communication, knowledge guidance, consistent follow-up and an exceptional customer experience from first inquiry through delivery and beyond.

You’ll demonstrate Cadillac and GMC vehicles, maintain CRM with diligent follow-up, and build lasting relationships while guiding clients through the purchase process in a competitive, team-driven environment.

Qualifications

• Strong communication and relationship-building skills.
• Comfortable communicating with customers by phone, text, email and personalized video.
• Ability to follow a structured sales and follow-up process.
• CRM usage and daily follow-up discipline.

Responsibilities

• Assist customers through the entire vehicle purchase process, from initial contact through demonstration, negotiation, delivery and follow-up.
• Respond quickly and professionally to internet leads, phone calls, text messages and showroom customers.
• Maintain consistent and persistent follow-up with prospective and previous customers.
• Send personalized walk-around videos to customers to showcase vehicles, answer questions and create a more personal buying experience.
• Utilize phone, text, email and video communication to engage customers and generate appointments.
• Work your CRM every day, maintain accurate customer notes, complete assigned tasks and keep your sales pipeline organized.
• Confirm appointments and maintain communication with customers before their dealership visit.
• Conduct professional vehicle demonstrations and test drives while maintaining strong product knowledge.
• Understand Cadillac and GMC technology, features, trim levels, incentives and available programs.
• Build value in both the vehicle and the dealership experience rather than relying solely on price.
• Work closely with sales managers to structure opportunities and maximize every customer interaction.
• Follow dealership sales processes consistently, including manager introductions and proper customer handoffs.
• Maintain communication with customers after delivery to ensure satisfaction, generate repeat business and earn referrals.
• Prospect for additional business through previous customers, unsold customers, referrals and outbound communication.
• Participate in ongoing sales meetings, product training and process training.
• Represent Cadillac & GMC of Carlsbad professionally both in person and through digital communication.

Skills

Strong communication

CRM usage

Follow-up discipline

Team player

Bilingual

Job description

Cadillac & GMC of Carlsbad is seeking motivated Automotive Sales Consultants to join our growing team. We value fast communication, knowledge guidance, consistent follow-up and an exceptional customer experience from first inquiry through delivery and beyond.

You’ll demonstrate Cadillac and GMC vehicles, maintain CRM with diligent follow-up, and build lasting relationships while guiding clients through the purchase process in a competitive, team-driven environment.