Automotive Sales Consultant - Elite Guest Experience

Fletcher Jones Automotive Group; Ontario (CA); On-site; USD 41,000 - 203,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid sick time

Paid vacation

401(k)

401(k) matching

Flexible spending account

Professional development assistance

Life insurance

Employee assistance plan

Disability insurance

Job summary

Mercedes-Benz of Ontario seeks a Sales Consultant to help customers find the perfect vehicle and deliver an exceptional guest experience throughout the sales process. You will engage with clients using consultative selling, demonstrations, and up-to-date product knowledge.

The role emphasizes building lasting relationships, leveraging CRM tools, and communicating advantages of models while staying informed on industry trends. Compensation includes commissions with a wide range of total earnings.

Qualifications

• In-state driver's license with clean driving record.
• Previous experience in a sales role preferred.

Responsibilities

• Engage with customers and exhibit consultative selling skills while assisting them in selecting a vehicle.
• Assist customers in making an informed purchasing decision by providing detailed product information including features and specifications.
• Conduct vehicle demonstrations and test drives to showcase the unique features and benefits of different models.
• Stay up-to-date on industry trends, new vehicle models and competitive offerings to effectively communicate product advantages to customers.
• Build and maintain strong relationships with customers to ensure repeat business and referrals.
• Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress.
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Skills

Driver's license

Sales experience

Job description

Mercedes-Benz of Ontario seeks a Sales Consultant to help customers find the perfect vehicle and deliver an exceptional guest experience throughout the sales process. You will engage with clients using consultative selling, demonstrations, and up-to-date product knowledge.

The role emphasizes building lasting relationships, leveraging CRM tools, and communicating advantages of models while staying informed on industry trends. Compensation includes commissions with a wide range of total earnings.