Automotive Sales Consultant

Hendrick Automotive Group; Gordon (NE); On-site; USD 45,000 - 75,000; Full time

Job summary

Hendrick Automotive Group is seeking a sales associate to sell new or used vehicles and ensure customer satisfaction at the Wilmington, NC dealership. The role involves greeting customers, identifying preferences, explaining features, and guiding buyers through the purchase and delivery process.

Candidates should have prior sales or customer service experience, and be prepared to perform paperwork, networking, and follow-up to maintain CSI standards.

Qualifications

• Prior sales and/or customer service experience desired.

Responsibilities

• Meets dealership sales goals.
• Greets customer and determines make, type, and quality of vehicle desired.
• Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
• Suggests optional equipment for customer to purchase.
• Computes and quotes sales price, including tax, trade-in allowance, and discount.
• Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
• Arranges for delivery and registration of vehicle.
• Researches availability of models and optional equipment.
• Engages in business development.
• Addresses customer concerns.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Skills

Sales experience

Customer service

Microsoft Office

Communication

Attendance reliability

Education

GED

High School Diploma

Associate Degree

Bachelor Degree

Master Degree

Doctorate Degree

Tools

Microsoft Office

Job description

Hendrick Automotive Group is seeking a sales associate to sell new or used vehicles and ensure customer satisfaction at the Wilmington, NC dealership. The role involves greeting customers, identifying preferences, explaining features, and guiding buyers through the purchase and delivery process.

Candidates should have prior sales or customer service experience, and be prepared to perform paperwork, networking, and follow-up to maintain CSI standards.