Automotive Sales BDC Associate

Subaru Evergreen Park; Evergreen Park (IL); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Job summary

Subaru Evergreen Park, located in Evergreen Park, IL, is seeking a Sales BDC Associate to be the first point of contact for potential customers and to drive sales leads for the dealership. You will coordinate communication between clients and the sales team to help meet dealership goals and deliver a positive experience.

The role requires strong communication, organizational skills, and experience with CRM systems.

Qualifications

• Experience in customer service, sales, or BDC roles is preferred.
• Strong verbal and written communication skills are required.
• Excellent organizational and multitasking abilities.

Responsibilities

• Respond promptly to inbound customer inquiries via phone, email, and online platforms.
• Follow up with prospective customers to set appointments and generate leads.
• Maintain accurate customer records and communication logs in the CRM system.
• Collaborate with sales staff to ensure timely communication and follow-up.
• Provide product information and answer general questions about Subaru vehicles and dealership services.
• Assist in managing and organizing sales appointments and test drives.

Skills

Customer service

CRM proficiency

Communication

Education

High School Diploma

Tools

CRM software

Microsoft Office

Job description

As a SalesBDC Associate at Subaru Evergreen Park, you will be an integral part of our sales team, responsible for managing customer inquiries and driving sales leads to ensure a seamless and positive experience for our clients. You will act as the first point of contact for potential customers, coordinating communications between clients and the sales department to maximize customer satisfaction and support dealership sales goals.

Responsibilities

• Respond promptly to inbound customer inquiries via phone, email, and online platforms.
• Follow up with prospective customers to set appointments and generate leads for the sales team.
• Maintain accurate customer records and communication logs in the dealership’s CRM system.
• Collaborate closely with sales staff to ensure timely communication and follow-up.
• Provide product information and answer general questions about Subaru vehicles and dealership services.
• Assist in managing and organizing sales appointments and test drives.

Requirements

• Previous experience in a customer service, sales, or BDC role preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficient in using CRM software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and handle multiple priorities.
• A positive attitude and a professional appearance.
• High school diploma or equivalent; additional education is a plus.

Benefits

• Competitive monthly compensation of $3,000.00 - $4,000.00, paid bi-weekly.
• Opportunities for growth and career advancement within Subaru Evergreen Park.
• Employee discounts on vehicle purchases and services.
• Comprehensive health and dental insurance options.
• Paid time off and holiday pay.
• Supportive and friendly work environment.

About the Company

Subaru Evergreen Park is a trusted automotive dealership located in Evergreen Park, IL, dedicated to providing exceptional service and high-quality vehicles to our community. We pride ourselves on our customer-first philosophy and strive to create a welcoming, professional atmosphere for both our clients and employees. Join our team and be part of a company that values integrity, teamwork, and growth.