Automotive Sales Associate

New Bern Auto Group; New Bern (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation package

401(k) plan

Paid training

Growth opportunities

Family owned and operated

Job summary

New Bern Auto Group in New Bern, NC, is hiring an Automotive Sales Associate to connect customers with ideal vehicles and deliver exceptional service. You’ll assist in vehicle selection, explain features and financing options, and build lasting relationships that drive repeat business.

Ideal candidates are customer-focused, goal-oriented, and eager to learn. No sales experience required; a positive attitude and flexibility with weekend shifts are valued in this team-driven role.

Qualifications

• Excellent communication and interpersonal skills.
• Willingness to learn and a customer-forward attitude.
• Valid driver's license and clean driving record.

Responsibilities

• Assist customers in selecting vehicles that meet their needs.
• Provide information on features, pricing, and financing.
• Build relationships to generate repeat and referral business.
• Close deals while ensuring customer satisfaction.
• Stay current on product knowledge and industry trends.

Skills

Communication

Negotiation

Customer service

Relationship building

Product knowledge

Job description

Join New Bern Auto Group as an Automotive Sales Associate in New Bern, NC, where you'll play a key role in connecting customers with their perfect vehicles. We are looking for a motivated and customer-focused individual who is passionate about the automotive industry and delivering exceptional service.

New Bern Auto Group is hiring for Sales Associates for its Chevrolet, Lincoln, Volvo, Kia, and Mazda dealerships! The perfect candidate is dedicated to providing a truly exceptional experience for every guest and work as an integral member of a team. In addition to providing award‑winning customer service, the perfect candidate is goal‑oriented, willing to learn and always has a positive outlook. No sales experience required.

Responsibilities

• Assist customers in selecting vehicles that meet their needs and preferences.
• Provide detailed information on vehicle features, pricing, and financing options.
• Build and maintain strong customer relationships to generate repeat and referral business.
• Negotiate sales terms and close deals while ensuring customer satisfaction.
• Collaborate with the sales team and management to meet sales targets.
• Stay current on product knowledge, industry trends, and competitor offerings.
• Build relationships and create lifelong customers by asking questions and listening attentively.
• Be the vehicle expert – know the ins & outs of product offerings, optional packages & latest technology.
• Perform high‑quality and professional demonstrations of new/used vehicles.
• Follow up with buyers to ensure referral business.
• Learn to overcome objections and thrive in sales situations.
• Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
• Bring a positive attitude to work every day.

Qualifications

• Previous experience in automotive sales or a related customer service role is preferred.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing abilities.
• Proactive, enthusiastic, and results‑oriented mindset.
• Ability to work flexible hours, including weekends, rotating shifts, and Saturdays.
• Valid driver's license and clean driving record.
• Professional, well‑groomed appearance.
• Willingness to submit to a pre‑employment background check & drug screen.
• Ready to learn new product ins’ & out’s quickly.
• Clean driving record (duplicate emphasis).

Benefits

• Competitive compensation package (inquire for details).
• Opportunities for professional growth and advancement.
• Supportive team environment.
• Comprehensive training and ongoing development.
• Medical and dental coverage.
• 401(k) plan.
• Time off and vacation.
• Growth opportunities.
• Paid training.
• Employee vehicle purchase plans.
• Family owned and operated.
• Long‑term job security.
• Flexible work schedule.
• Saturday lunches provided.
• Discounts on parts and service.

About the Company

New Bern Auto Group is a trusted automotive dealership committed to providing high‑quality vehicles and outstanding customer experiences. Located in New Bern, NC, we pride ourselves on our knowledgeable staff and customer‑first approach, serving our community with integrity and professionalism.