Automotive Sales Associate

Shottenkirk Automotive Group; Katy (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Shottenkirk Automotive Group in Katy, Texas is seeking an Automotive Sales Associate/Product Specialist to enhance customer experience during the car purchasing process. This role will involve assisting customers, explaining products, and building lasting relationships.

The ideal candidate is enthusiastic, has strong customer service skills, and is ready to assist in training new sales associates. Shottenkirk values a diverse work environment and supports all employees.

Qualifications

• Enthusiasm and high energy during the sales workday.
• Friendly, competitive personality for handling objections.
• Interest in training additional sales associates.

Responsibilities

• Assist customers entering the dealership.
• Guide customers on their purchase decisions.
• Enhance the sales process by building relationships.
• Explain product performance and benefits to customers.
• Report to the Sales Manager on activities and objectives.

Skills

Customer service skills

Communication skills

Basic math skills

Job description

Automotive Sales Associate/Product Specialist

Shottenkirk Automotive Group is family‑owned and has been in business for over 60 years. We currently operate 27 automotive dealerships in 6 states and employ over 2,500 people. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

The Automotive Sales Associate/Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through the car‑purchasing process.

Responsibilities

• Offer assistance or direction to any customer who enters the car dealership
• Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
• Work directly with our employees and customers to develop relationships and help to enhance the sales process
• Explain product performance, application, and benefits to prospective customers
• Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses

Requirements

• Enthusiasm and high energy throughout the sales workday
• Friendly, competitive personality, especially when handling objections and negotiating pricing
• Strong customer service, communication skills, computer and basic math skills
• Interest in training additional sales associates once you get up to speed and working in a team environment
• Clean driving record and valid driver’s license

Shottenkirk Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.