Automotive Sales Agent

Bill Dube Ford Toyota; Dover (NH); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Hourly + bonus pay plan

Mentorship and coaching

Customer experience focused selling

Collaborative, fast-paced environment

Work-life balance

New showroom

Continued education

401K with match

Medical and dental insurance

Employee purchase plans

Life insurance

Paid vacation

Profit Sharing

Job summary

Bill Dube Ford Toyota in Dover, NH is seeking ambitious, goal oriented individuals to join our growing Sales Department. No automotive experience required.

The role focuses on following up with internet leads, generating appointments, quoting customers, and guiding vehicle selection while maintaining a professional, friendly demeanor. We offer an hourly + bonus plan, mentorship, and a state-of-the-art showroom.

Qualifications

• Quality customer service skills and proven sales track record.

Responsibilities

• Make outbound follow-up calls to assist Client Care Division.
• Generate appointments and quotes from proactive prospecting.
• Satisfy the vehicle needs of Internet-generated customers.
• Collaborate with the Client Care Division and handle internet leads.
• Respond to appointments and demonstrate vehicle features in a professional manner.
• Assist customers in selecting a vehicle and understanding product benefits.

Skills

Customer service

Sales

Outbound calling

Lead management

Time management

Job description

Bill Dube was founded in December 1975. Our founder, Bill Dube, envisioned the dynamic growth and progress experienced by our community. In 1992, his daughter Debbie Dube Reed, became President of the company. Bill's ethical business practices and sense of community leadership are carried on by Debbie, and work hand-in-hand in building the success and progress which we are experiencing now. We built a state-of-the art facility with over 38,000 square feet that opened mid February 2017 and we have not looked back breaking record after record. WE need your help to take us to the next level. Our growing Sales Department is looking for ambitious, goal oriented individuals to join our team. No automotive experience required. Call center, customer service, and sales professionals looking for an opportunity to grow and develop your career.

Responsibilities

• Responsible for making outbound sold and unsold follow-up calls to assist our Client Care Division.
• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Satisfy the vehicle needs of Internet-generated customers
• Collaborate with our Client Care Division and assist with incoming internet email leads and internet phone leads
• Be available to respond to appointments made, demonstrate the features and benefits, email inquiries in a professional, well-spoken manner
• Assist customers in appropriate vehicle selection
• Awareness of new products, features, accessories, etc., and their benefits to customers
• Conceptualize and understand the psychology of internet customers and work with them accordingly to set an appointment for a proper vehicle demonstration
• Direct customers to product information resources, including those available on the internet
• Check email frequently and respond to inquiries immediately
• Assist customers in selecting a vehicle

Qualifications

• Quality customer service skills, and proven sales track record
• Ability to work Full Time including Saturdays and some evenings. Every other Sunday schedule permitting.
• Confident, pleasant and professional.
• Enthusiastic with high energy throughout the sales workday
• Possess time management skills and be able to work independently
• Persuasive and able to overcome customer objections during the sales process; not intimidated by the word "No"
• Take direction well
• Must be a team player

What We Offer

• Hourly + bonus pay plan
• Mentorship and coaching
• Customer experience focused selling
• Collaborative, fast-paced environment
• Work-life balance
• New, state-of-the-art showroom
• Continued education
• 401K with match
• Full medical and dental insurance
• Employee purchase plans
• Life insurance
• Paid vacation
• Profit Sharing

Bill Dube Ford Toyota is an equal opportunity employer and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.