Automotive Sales Advisor - Audi Burlington

Asbury; Burlington (MA); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock awards (select management)

Job summary

Asbury is seeking an Audi Brand Specialist / Sales Advisor in Burlington, MA. You will respond to online vehicle inquiries via phone and email, build rapport with customers, and guide them through the buying process from initial contact to final sale.

This role emphasizes strong customer service, multi-tasking, and relationship-building. A valid driver’s license and 18+ are required; prior automotive or retail sales experience is a plus, with Bi-lingual skills considered a bonus.

Qualifications

• Minimum age 18
• Must have valid Driver's License
• Pre-employment screenings (background & drug test) required
• Experience in automotive sales or retail is a plus
• Bi-lingual is a plus

Responsibilities

• Respond to customers that inquire about a vehicle advertised online using phone and email methods
• Build rapport with customers to establish a network of referrals
• Reply to internet leads with information and pricing
• Schedule and confirm sales appointments
• Conduct test drives and vehicle walk-arounds with customers
• Guide customers through the buying process from start to finish
• Maintain professional appearance and drive for sales goals

Skills

Sales experience

Customer service

Bi-lingual

Communication skills

Phone & email communication

CRM experience

Valid driver's license

Team player

Tools

CRM software

Job description

Compensation: $65,000-$110,000+

Wage is comprised of base salary and additional bonus structure as determined by pay plan. The final pay offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and years of experience within the job, the type of years and experience within the industry, education, etc.

Company Benefits

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team member's eligible

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Audi Brand Specialist / Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Sales Advisor's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-line utilizing phone and email methods. The Sales Advisor works with customers who visit the store directly taking them through the initial buying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asburyselling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Exhibitgreat customer service skills
• Must be able to create and maintain customer relationships
• Strong computer & phone skills
• Experience utilizing and maintaininga customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business developmentexperience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimumof eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)