Automotive Sales Advisor

Asbury; Columbia (MD); On-site; USD 50,000 - 175,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards (select roles)

Job summary

Asbury is seeking an Automotive Sales Advisor in Clarksville, MD to develop relationships, provide exceptional guest experiences, and innovate in the car-buying journey. You will respond to inquiries, guide customers through the buying process, and drive sales with a customer-first approach.

Responsibilities include handling online leads, scheduling tests, and following up for repeat business. A valid license, active drive, and a professional appearance are required; bilingual abilities are a

Qualifications

• Must be eighteen years of age or older.
• Must have a valid Driver's License.
• Prior automotive sales or retail experience a plus.
• Ability to pass pre-employment screenings (background & drug test).

Responsibilities

• Respond to customers that inquire about a vehicle online using phone and email.
• Take customers from initial buying process through final sale.
• Identify needs and build rapport using the Asbury selling process.
• Answer internet leads in a timely manner and provide pricing information.
• Schedule and confirm appointments; conduct test drives and vehicle walkarounds.
• Follow up with customers by phone and email for repeat business.
• Maintain professional attire and appearance; bi-lingual skills are a plus.

Skills

Customer service

Sales experience

CRM experience

Communication skills

Bi-lingual

Tools

CRM software

Job description

12421 Auto Dr, Clarksville, MD 21029, USA

Job Description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-line utilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initial buying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asburyselling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Must be able to create and maintain customer relationships
• Experience utilizing and maintaininga customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business developmentexperience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimumof eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• $50,000-$175,000 annually
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible )

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• Employee assistance program
• Employee discounts on parts and service repairs
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities