Sales Consultant

David McDavid Automotive Group; Fort Worth (TX); On-site; USD 27,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards

Health, dental, vision, and other ins

Job summary

David McDavid Automotive Group is seeking an Automotive Sales Advisor to respond to online inquiries and guide customers through the buying process from inquiry to sale. The role emphasizes building rapport, identifying customer needs, and maintaining CRM records while working as part of a dynamic sales team.

Bi-lingual abilities are a plus, and the position requires self-motivation and a professional appearance. Weekly pay, training, and benefits are highlighted in the company offerings.

Qualifications

• Experience in customer-facing roles and communicating with customers.
• Ability to build rapport and referrals.
• Self-motivated and a team player.

Responsibilities

• Respond to online vehicle inquiries via phone and email.
• Guide customers through initial buying process to final sale.
• Identify customer needs and build rapport to establish network.
• Schedule, confirm, and follow up on appointments; conduct test drives.
• Maintain professional attire and appearance.
• Maintain CRM records and follow up for repeat business.

Skills

Customer service

Communication

Relationship building

Team player

Bi-lingual (plus)

Tools

CRM database

Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-line utilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initial buying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asbury selling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Must be able to create and maintain customer relationships
• Experience utilizing and maintaining a customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimum of eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• Employee assistance program
• Employee discounts on parts and service repairs
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities