Sales Advisor

Asbury; Richmond (VA); On-site; USD 40,000 - 200,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Paid time off

Paid training

Stock awards

Health insurance

401k

Employee discounts

Job summary

Asbury is seeking an Automotive Sales Advisor in Richmond, VA. You will respond to online vehicle inquiries by phone and email, guiding customers from first contact to final sale.

The role emphasizes building rapport, driving appointments, and delivering exceptional guest experiences in the automotive retail space. You will work to create lasting customer relationships, utilize a CRM, and collaborate with team members to achieve sales goals, with a focus on professional appearance and strong

Qualifications

• Experience in customer-facing roles in automotive or retail or call center environments.
• Ability to build rapport and develop a network of referrals.
• Comfort with phone and email-based customer contact and product information sharing.

Responsibilities

• Respond to online vehicle inquiries via phone and email.
• Take customers through the initial buying process to final sale.
• Schedule and confirm appointments; conduct test drives and vehicle walk-arounds.
• Maintain customer relationships and follow up for repeat business.

Skills

Customer service

Sales experience

Communication

Bi-lingual (plus)

Relationship building

Tools

CRM software

Job description

8710 W Broad St, Richmond, VA 23294, USA

Job Description

Posted Thursday, August 6, 2026 at 4:00 AM | Expires Monday, September 7, 2026 at 3:59 AM

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-lineutilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initialbuying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asburyselling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Must be able to create and maintain customer relationships
• Experience utilizing and maintaininga customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business developmentexperience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimumof eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay ( $40,000-$200,000 annually)
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible )

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• Employee assistance program
• Employee discounts on parts and service repairs
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities

8710 W Broad St, Richmond, VA 23294, USA