Automotive Retail Store Lead: Grow, Coach & Win

Belle Tire Inc; Crystal Lake (IL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Life/AD&D Insurance

Disability Insurance

401(k) with match

Paid Time Off

Employee Referral Program

ASE Certification Reimbursement

Belle Tire Scholarship

Job summary

Belle Tire in Crystal Lake, IL is seeking an Assistant Manager to support the Store Manager in daily operations, drive sales, and ensure excellent customer experiences. You’ll develop the team, model Belle Tire’s culture, and act as manager on duty in the Manager’s absence, contributing to store profitability and growth.

You’ll lead by example, coach staff, monitor metrics, handle vendor relationships, and uphold safety and policy compliance in a fast-paced tire service environment.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of leadership experience in a retail or related customer-facing environment.
• Proven ability to lead teams, drive sales, and deliver excellent customer experiences.
• Strong communication, problem-solving, and decision-making skills.
• Financial literacy and comfort with operational reporting and performance metrics.
• Proficiency in POS systems, reporting tools, and Microsoft Office applications.

Responsibilities

• Support the Store Manager in coaching, developing, and motivating the store team.
• Lead by example, fostering accountability, teamwork, and engagement consistent with Belle Tire's culture.
• Observe and assist in conducting team huddles, provide real-time coaching, feedback, and training to help team members grow.
• Foster a culture of accountability, teamwork, and engagement consistent with Belle Tire's values.
• Act as the manager on duty in the Store Manager's absence, ensuring alignment and continuity.
• Think ahead and connect daily activities to broader store goals, demonstrating strategic vision and continuous improvement.
• Champion Belle Tire's 6-Step Sales Process to drive sales, trust, and customer satisfaction.
• Actively engage with customers to identify needs, present solutions, and close sales.
• Support sales of all product lines, including commercial and national accounts.
• Monitor customer feedback and assist in maintaining high service standards.
• Deliver elite results by modeling strong communication, solution-oriented service, and follow-through that builds long-term customer relationships.
• Oversee daily store functions, including workflow, scheduling, inventory, cleaning and shop coordination.
• Support compliance with company policies, safety protocols, and operational procedures.
• Ensure timely communication and execution of company initiatives.
• Partner with the Store Manager to manage vendor relationships, product availability, and shop productivity.
• Assist with P&L management by monitoring sales, labor, and expense performance.
• Analyze reports and metrics to identify improvement opportunities.
• Help execute strategies to achieve or exceed store goals and financial targets.
• Maintain accuracy in reporting, recordkeeping, and inventory management.
• Serve as a Culture Champion, reinforcing Belle Tire's beliefs, behaviors, and customer-first mindset.
• Promote a respectful, inclusive, and high-energy work environment.
• Lead by example to strengthen team morale, collaboration, and pride in the Belle Tire brand.

Skills

Leadership

Communication

Problem-solving

Decision-making

Financial literacy

POS systems

Reporting tools

MS Office

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

POS systems

Microsoft Office

Reporting tools

Job description

Belle Tire in Crystal Lake, IL is seeking an Assistant Manager to support the Store Manager in daily operations, drive sales, and ensure excellent customer experiences. You’ll develop the team, model Belle Tire’s culture, and act as manager on duty in the Manager’s absence, contributing to store profitability and growth.

You’ll lead by example, coach staff, monitor metrics, handle vendor relationships, and uphold safety and policy compliance in a fast-paced tire service environment.