Automotive Repair Center Lead

AAA Club Alliance; Pennsylvania; On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k with company match

Paid parental leave

Paid time off (PTO)

Holiday pay

Job summary

AAA Club Alliance is hiring an Automotive Repair Assistant Manager to oversee the Car Care Center’s service department. You will lead technicians and service advisors, ensure quality repairs, and drive customer satisfaction while maintaining AAA Car Care policies.

You will balance hands-on automotive work with business leadership, manage daily operations, and support sales at the counter. A strong background in automotive repair and leadership is required.

Qualifications

• High school degree or equivalent required.
• Minimum of 4 years of experience in the automotive repair industry.
• ASE certification preferred.
• Valid operator’s license required.
• Strong organizational and communication abilities.

Responsibilities

• Supervises and mentors Repair Technicians and Service Advisors to assign work based on skill.
• Assists in hiring, evaluating, training, and developing technicians and advisors.
• Ensures repairs follow manufacturer guidelines and quality standards; test drives as needed.
• Manages customer communication, explains repair options, and obtains approvals.
• Oversees store operations, estimates, work orders, and sales support in the absence of the Manager.

Skills

Leadership

Mentoring

Customer communication

Organizational skills

Analytical skills

Education

High school degree or equivalent

Tools

Automotive software

Job description

AAA Club Alliance is hiring an Automotive Repair Assistant Manager to oversee the Car Care Center’s service department. You will lead technicians and service advisors, ensure quality repairs, and drive customer satisfaction while maintaining AAA Car Care policies.

You will balance hands-on automotive work with business leadership, manage daily operations, and support sales at the counter. A strong background in automotive repair and leadership is required.